Sales Trainer - DTP

ABOUT INOGEN Inogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider. Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team.

Job Summary:

The Sales Trainer – DTP is responsible for designing, developing, evaluating and maintaining creative learning solutions for the Direct to Patient Sales workforce. This includes but is not limited to instructor led learning (virtual and in person), eLearning, educational activities, assessments, job aids and blended learning experiences using audio and video components. This position supports the development of an annual training plan, adapting organizational initiatives and resources to regional needs, assessing the effectiveness of the current approach to training and implementing suggestions for continuous improvement.

 

Responsibilities (Specific tasks, duties, essential functions of the job)

• Reviews, revises, and updates the DTP Sales Training Manual.
• Prepares new DTP sales representatives by conducting orientation to sales process, providing resource assistance and providing post-training coaching.
• Determines training needs by reviewing Sales Representatives, observing sales encounters, studying sales result reports, conferring with sales managers and supervisors.
• Maintains updated records of training material, curricula and budget.
• Conducts annual skills gap analyses to identify areas of improvement.
• Collects feedback from trainees and managers about training curricula.
• Liaise with internal and external stakeholders to continuously improve training.
• Completes DCR process for updated and new DTP training documents ensuring they are approved and released in a timely manner.
• Conducts round tables and surveys to gauge effectiveness of training.
• Promotes Inogen core values and business objectives.
• Maintains regular and punctual attendance.
• Complies with all company policies and procedures.
• Assists with any other duties as assigned.

Knowledge, Skills, and Abilities

• Excellent presentation skills required.
• Experience with e-learning platforms.
• Must have the ability to train and motivate a diverse group of employees.
• Must be a self-starter and deliver results with limited oversight.
• Proven track record of successful team participation is required.
• Experience successfully developing talent and coaching.
• Must have strong work ethic.
• Excellent oral and written communication skills required.
• Attention to detail is required.
•  Effective conflict resolution.
• Excellent analytical, organizational and problem-solving skills with the ability to multi task.
• Solutions-oriented problem solver.
• Ability to effectively interface with different departments within the company.
• Ability to travel as required. 

Qualifications (Experience and Education)

• Bachelor’s degree in Communications, Education or related field of study, required.
• 5 years’ medical device, sales or commercial training experience, required.
• 2+ years’ experience as a sales professional preferred.
• Intermediate knowledge/proficiency in Microsoft Office, required.
• A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.

We thank all applicants in advance for their interest in the position. However, only those selected for an interview will be contacted. Inogen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legallyprotected characteristics. The EEO is the Law poster and its supplement are available here: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf. The pay transparency policy is available here: https://www.dol.gov/agencies/ofccp/faqs/pay-transparency Inogen is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@inogen.net or call (972) 616-5668 and let us know the nature of your request and your contact information.

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