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Sustainability Engineering Technician II

Plano, TX, USA Req #826
Tuesday, September 27, 2022
ABOUT INOGEN Inogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider. Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team.

Job Summary:

The primary role of the Sustaining Engineering Technician I, II is to provide testing support to the Sustaining Engineering team as needed. The Engineering Technician is a key member of the R&D team and participates in all sustaining product remediation efforts and support activities. Key responsibilities include testing and failure analysis of returned Inogen products. Assist in the remediation of CAPA’s and assist in the evaluation and testing of product improvements.  This individual will also be responsible for maintaining the lab space and ensuring that all equipment is properly maintained and calibrated.

Responsibilities (Specific tasks, duties, essential functions of the job)    

Sustaining Engineering Technician II

In addition to items listed for Sustaining Engineering Technician I, the Sustaining Engineering Technician IImay also be responsible for the following:

  • Keep all engineering devices and components up to date and in good working order.
  • Provide manufacturability and design feedback throughout the continuous improvement process and post launch phases of the product lifecycle.
  • Maintain adequate levels of inventory throughout the lab including devices for test, device parts and subcomponents, pneumatic supplies such as fittings and tubing, and hand/power tools required for assembly and test of products. Tools and supplies should be well organized and labeled in accordance with 5s and lean principles.
  • Investigate field failures, as needed, to ensure that failure modes are captured and brought to the attention of the engineering team.
  • Write and execute test protocols Per Inogen’s SOP

Knowledge, Skills, and Abilities

  • Must have strong work ethic.
  • Excellent oral and written communication skills required.  
  • Analytical & problem-solving skills & ability to multitask.
  • Proficient in Microsoft Excel and Word
  • Solutions-oriented problem solver.
  • Excellent planning, communication and organizational skills.
  • Ability to effectively interface with different departments within the company.
  • Experience with electrical and mechanical test equipment and fabrication equipment.
  • Experience with surface mount and through hole soldering, including microscope assisted soldering.
  • Desire and ability to perform hands-on prototyping and testing.
  • ISO 9001 or ISO 13485 experience.
  • Experience in medical devices and FDA regulated environments.
  • Experience operating in a lean and 5s based company.



Associate Degree in Engineering, Scientific field, or related technical discipline, required.
Bachelors Degree in Engineering, Scientific field, or related technical discipline, desired.
5+ years of medical device testing experience, required.

A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.
We thank all applicants in advance for their interest in the position. However, only those selected for an interview will be contacted. Inogen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legallyprotected characteristics. The EEO is the Law poster and its supplement are available here:; The pay transparency policy is available here: Inogen is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to or call (972) 616-5668 and let us know the nature of your request and your contact information.

Other details

  • Job Function Individual Contributor
  • Pay Type Hourly
  • Employment Indicator Insider
  • Required Education Associate Degree
Location on Google Maps
  • Plano, TX, USA