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Workplace Services Coordinator I

Plano, TX, USA Req #747
Tuesday, June 7, 2022
ABOUT INOGEN Inogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider. Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team.

Job Summary:


The Workplace Services Coordinator (WPS) role provides that essential first impression to our guests and internal customers. This role is integral in setting the tone and culture at Inogen. The position is onsite and business critical and requires a high-level of customer service. This role provides clerical and administrative support to Human Resources and must handle sensitive and confidential information in a discreet and secure manner. 

 

Responsibilities (Specific tasks, duties, essential functions of the job)

  • Make a great first impression for the organization by greeting visitors in person or on the phone; answering or referring inquires and directing them appropriately.
  • Workplace Services program administration, including answering team member questions, completing data entry and audits.
  • Lead all day-to-day purchasing of breakroom supplies, office supplies, snacks, and other necessities for the office.
  • Lead employee experience initiatives like setting up employee onsite celebrations.
  • Support Talent Acquisition efforts by ensuring candidates are greeted and connected with interviewing manager.
  • Support onboarding process by preparing materials, room setup, etc.
  • Coordinate and distribute mail; including ensuring daily mail delivery/pick-up is completed, sort incoming mail/parcels; operate postage meter and maintain meter funds.
  • Maintains printers/copiers and toner supply.
  • Maintains the building security badge system, issuing/deactivating/logging employee and visitor badge assignments.
  • Order business cards and make nameplates for eligible employees.
  • Coordinate catering for onsite meetings and special company events.
  • Actively participates and may take minutes during the site Safety Committee.
  • Actively participates in the planning and execution of Employee Experience Events Committee initiatives.
  • Participates and supports planning, construction, start up, remodel, relocation, move, and closure of facilities.
  • Assists in space planning, supply needs, and other activities, with Workplace Manager and Department Managers. 
  • Monitors Office Request helpdesk and at the direction of the Workplace Manager or Workplace Services Supervisor takes the appropriate action(s) needed.
  • Performs handyman tasks and physical hands-on work including minor repairs, installations, hanging pictures, and moving furniture and equipment.
  • Support the Workplace Manager or Workplace Services Supervisor with administrative duties, budget tracking, and expense reports.
  • Responsible for lobby and conference room operations, ensuring the lobby and conference rooms are monitored and maintained for cleanliness and a professional appearance.
  • File and retrieve corporate documents, records and reports.
  • Maintain regular and punctual attendance.
  • Comply with all company policies and procedures.
  • Assist with any other duties as assigned.

Knowledge, Skills, and Abilities

  • Excellent oral and written communication skills; ability to communicate effectively with all levels of an organization including management.
  • Ability to deliver excellent customer service.
  • Capability of operating various office equipment including telephones, scanners and mail processing machines.
  • Flexibility in handling multiple projects simultaneously and accommodate shifting business priorities.
  • Exercise good judgment, common sense, and discretion, providing careful attention to detail.
  • Independently perform administrative assignments with a high degree of accuracy and under minimal supervision.
  • Knowledge of standard office administrative practices and procedures
  • Excellent planning, and organizational skills.
  • Self-motivated and takes initiative.
  • Attention to detail.
  • Ability to maintain confidentiality and exercise extreme discretion.

Qualifications (Experience and Education)


Level I Workplace Services Coordinator

• Operates at a task + project level for select projects which are specifically assigned to them.

• Able to execute tasks and project level work independently.

  • Demonstrates a high level of confidentiality.

• Some supervision required.

• High School education or equivalent, required.

• Minimum of 2 years of administrative experience, required.

• Current/active driver’s license with clean DMV record and evidence of auto insurance, preferred.

• Basic knowledge/proficiency in Microsoft Office, required.

• Physically able to lift up to 30lbs

• A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.


We thank all applicants in advance for their interest in the position. However, only those selected for an interview will be contacted. Inogen is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legallyprotected characteristics. The EEO is the Law poster and its supplement are available here: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf. The pay transparency policy is available here: https://www.dol.gov/agencies/ofccp/faqs/pay-transparency Inogen is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruiting@inogen.net or call (972) 616-5668 and let us know the nature of your request and your contact information.

Other details

  • Job Family Workplace Services Coordinator
  • Job Function Individual Contributor
  • Pay Type Hourly
  • Required Education High School
Location on Google Maps
  • Plano, TX, USA