Direct Support Professional (DSP)

Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families – from physical, mental, and intellectual to residential, vocational, and spiritual.

We are currently looking for full time and part time Direct Support Professionals (DSP) to help support our clients and team members.  Direct Support Professionals provide support to our clients based on their individual goals, which always include making sure their physical, mental, emotional, and social needs are met. As a DSP you will have the opportunity to serve individuals with intellectual disabilities or chronic mental health conditions.  The primary role of DSPs working with individuals with intellectual disabilities is to provide individualized support so clients can grow and expand their skills and confidence and live as independently as possible.  DSPs do this in a variety of ways, such as supporting clients with activities of daily living, health and safety skills, communication skills, relationship skills, and social skills.  At Hope Haven, we serve individuals with chronic mental health conditions in our Home Based Habilitation (Hab) services.  The primary role of DSPs working in this service is to support clients with serious mental illness in managing their mental health symptoms so that they can develop and maintain the skills to live as independently as possible.  DSPs do this in a variety of ways, such as supporting clients with medication management, scheduling and attending appointments, maintaining a healthy environment and routine, and using positive strategies to cope with their mental health symptoms.  Whether this is your first job or a career change, you’ll find Hope Haven’s Direct Support Professional position is a great way for you to get started in the field of Human Services. You’ll start each day with the intention to make a profound and positive difference, and you’ll end each day doing exactly that.

Benefits: (contingent on hours scheduled and eligibility requirements)  

• Health Insurance coverage by Wellmark Blue Cross Blue Shield 
• Free $15,000 Term Life Insurance Policy
• 403B Retirement Plan with 8% employer match after one year
• Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement.  
• Supplemental Benefits:  Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.  
• Paid Time Off (PTO) and Temporary Medical Leave (TML)
• Holidays based on status of employment
• Bereavement Leave
• Military Leave
• Jury Duty
• Employee Assistance Program (EAP)
• FMLA (Family Medical Leave Act)
• Student Loan Forgiveness (PSLF Program)
• BVU Partnership Educational Benefits
• Pay on Demand with Dayforce Wallet

Duties and Responsibilities:  

1. A belief that individuals with a disability can fully participate in societal roles, alongside community members without disabilities. Maximizing opportunities for the development of individual relationships with community members.
2. Provide support and training to individuals as identified in the service plan and assure individual’s physical and mental needs are being cared for, which may include hygiene, bathing/showering, toileting, escort, transition time, and mealtime assistance. 
3. Teach self-control and self-management skills in accordance with departmental training. 
4. Complete documentation requirements (client logs, charts) as determined by the Service Plan and regulations at the end of the shift or within 24 hours with supervisor approval. 
5. Support individuals in developing and carrying out a daily schedule of activities tailored to meet the needs of the person being supported.  
6. Assist individuals in arranging necessary appointments and transportation as needed and assure the appropriate documentation has been completed   
7. Promote personal safety and safety measures among team and clients being supported.  Follow all safety procedures. 
8. Be a TEAM PLAYER by promoting positive communication and working relationships with all team members and the community. 

Qualifications:

1. High school graduate or ability to obtain GED/HSED (High School Equivalency Diploma) preferred, however required for RBSCL, HBH, & My Day HAB services, BA degree in Human Services field preferred. 
2. Good written and verbal communication skills and have basic computer skills. 
3. Ability to exercise sound judgment in making decisions. 
4. Ability to complete/pass required medication administration course.  
5. Valid Class C driver’s license required, unless driving a vehicle with a capacity of 8 or more, then a Class “D” license will be required and be an insurable driver with our insurance company. 
6. Must pass a health assessment at time of hire and ability to maintain up to date health assessment as requested per regulations. 
7. Clearance from all applicable background checks as required by service standards.   
8. Reliable transportation. 
9. Provide proof of state minimum liability insurance coverage. 

Physical Requirements:

1.  Physical ability to lift up to 50 lbs. 
2. Physical strength and flexibility to assist the individuals with outdoor and indoor maintenance
3. Physical mobility to walk, stoop, stand, sit, and climb steps. 
4. Physical strength to assist individuals in transferring as per Hope Haven policy. 
5. Physical ability to maintain balance while moving, while being pushed or pulled, and to lower self to a “half-squat” position while keeping back straight.  

If this all sounds like a good fit, you are here for a reason. Apply today. We offer competitive compensation, benefits, and scheduling. And you’ll be able to put your gifts to good use, which comes with its own amazing rewards.