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Resident Services Coordinator

Gates of Ballston, 4108 N 4th Street, Arlington, Virginia, United States of America Req #3281
Thursday, March 16, 2023

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm.  As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Resident Services Coordinator

The Purpose:

In a Resident Services Coordinator role, you will be responsible for overall administrative and resident services support for the property.

Key Role Responsibilities:

  • Serve as single point of contact for all residents; exhibit excellent customer service while investigating and resolving resident concerns
  • Process and type daily correspondence; post various notices at homes when needed
  • Act as the information liaison between the Property Manager and residents.
  • Create and circulate weekly, monthly, quarterly and annual resident correspondence
  • Maintain an up-to-date resident call list

Primary Requirements Include:

  • Minimum one-year of experience in property management industry
  • Excellent customer service skills
  • High level of interpersonal, conflict management and communication skills
  • Knowledge and experience with MRI, a plus
  • Comfort with Microsoft Office Suite

What We Offer:

  • Competitive Salaries & Bonuses
  • Medical, Dental & Vision Plans
  • 401(k) Plan With Employer Matching Contributions
  • Paid Personal Time & Holidays
  • Flexible Spending Accounts
  • Free Long-Term Disability
  • Free Life Insurance
  • Short Term Disability
  • Health Savings Account with Employer Contributions
  • Wellness Perks
  • FinFit Health Finance Program
  • Employee Apartment Discount
  • Employee Referral Program
  • Employee Recognition & Awards
  • Employee Assistance Program
  • Volunteer & Community Service Opportunities
  • Tuition Reimbursement

Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Other details

  • Job Family Multifamily Property Management
  • Pay Type Hourly
Location on Google Maps
  • Gates of Ballston, 4108 N 4th Street, Arlington, Virginia, United States of America