Community Program Liason - Resident Relations 550-07
The primary purpose of this position is to provide assistance to the Chief Community Affairs Officer and the Director of Resident Initiatives coordinating a variety of programs and services managed by the Resident Self Sufficiency (RSS) Department. The incumbent will work closely with internal staff and external stakeholders/ service providers in order to coordinate programs and services for HACP residents.
All activities must support the Housing Authority of the City of Pittsburgh (“HACP”or “Authority”) mission, strategic goals and objectives.
Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of
work. Other responsibilities, duties and skills may be required and assigned,
- Provides support to the Chief Community Affairs Officer and Director of Resident Initiatives and;
- Provides support for Tenant Council election process;
- Works with and provides support to Tenant Councils to ensure that they are in compliance with all applicable regulations;
- Coordinates and track/ monitors data and activities for all service providers and i intergovernmental agreements to ensure compliance;
- Ensures that the MOU/ MOA program monitoring takes place and ensures that all tenant councils have been presented with the opportunity to sign and be recognized;
- Coordination and continuation of Program
- Coordinating Committee (PCC) activities;
- Provides educational opportunities for HACP youth by assisting in coordination of programs and activities conducted Clean Slate E3, the HACP’s non-profit affiliate;
- Develops correspondence including presentations, letters, and brochures to service providers to create community partnerships and relationships that enhanceservices to the clients of the RSS Department;
- Provides opportunities for residents to achieve self-sufficiency by coordinating efforts with external service providers during special events such as community days, job fairs, resource/ health fairs;
- Facilitates/ Organizes trainings and workshops for various leaders in HACP such as conferences, one day training, panel discussions. Provides ongoing leadership/financial training for tenant councils - trained on effective leadership, financial responsibility, community planning;
- Meets routinely with the Director of Resident Initiatives and Self-Sufficiency Coordinators to identify barriers to service delivery;
- Ensures agency compliance by maintaining reports such as contracts for all service providers;
- Assists the Chief Communication Officer and the Director of Resident Initiatives with the organization and planning of partnership activities;
- Assesses strategies and methods to improve outcomes;
- Maintains inventory of HACP representation in the community and of outside service providers and organizations;
- Works across department on Resident Service Initiatives that help build client offerings;
- Represents HACP in the community for Resident Service related initiatives; and,
- Performs other duties as assigned.
Education and/or Experience
Bachelor’s degree in human service, social service, public administration, or related field and a minimum of 2 years’ experience in human services or areas related to management of public organization. An equivalent combination of education and experience may be considered.
To perform this job successfully, an individual must have strong communications and organizational skills, as well as computer skills, including proficiency in Microsoft Office applications (MS Word, Excel, and Outlook), and TAAG. Must-have the ability to learn other computer software programs as required by assigned tasks.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment. The noise level in the work environment is usually moderate.
Equal Opportunity Employer
- Pay Type Salary
- Resident Relations, 200 Ross Street, Pittsburgh, Pennsylvania, United States of America