9th Avenue - Program Manager

North St Paul, MN 55109, USA Req #387
Tuesday, January 17, 2023
Job Summary:

1. The Program Manager directs the daily operations in a community-based residential program for individuals with intellectual and developmental disabilities (and may include individuals with complex medical and behavioral support needs).

2. The Program Manager is responsible for overseeing the medical, financial, social, and emotional needs of individuals served as well as day-to-day operations of the residential program.

3. The Program Manager supervises direct care staff (DSPs and Leads) and ensures that services and activities comply with licensing regulations and with NER’s policies and person-centered philosophy, exercising good judgement to adapt and apply the guidelines to specific situations.

4. The Program Manager works under the supervision of the Program Director and is responsible for developing and implementing support plans for individuals served in the program.
Essential Functions: 1. Plan, implement and evaluate the programs, services and activities provided in the program. Facilitate the interdisciplinary team in developing plans to meet the individuals’ needs. 2. Use required technology to maintain daily, monthly, and annual required documentation as scheduled. 3. Ensure the program’s operations comply with regulations, health, and safety. 4. Provide supervisory oversight, technical guidance, and advice to staff. • Select staff, assign, and review work, schedule shifts and confirm payroll hours, working unfilled shifts if necessary. • Complete performance reviews and provide feedback to staff; take appropriate action as warranted by performance. • Ensure that current and new personnel complete training; provide orientation according to Hammer practices. • Conduct staff meeting; review plans and reports to ensure quality. • Respond to emergencies and report accidents and injuries.

5. Maintain facility cleanliness, safety, and compliance. • Maintain operating budget, authorize expenses, and request necessary maintenance and repairs for the residence and vehicle(s). • Prepare the program for licensing inspections.

Demonstrate teamwork, cooperation and effective working relationships with individuals served, families, coworkers, supervisors, program team, professionals, and others to facilitate quality services and a positive organization reputation. Respond to any complaints or incident reports promptly. 

7. Assist with all areas of the individuals’ programs including personal cares, medication administration, daily household chores and support in the community. Job Specifications: 1. Requires relevant education and experience to work independently as a Designated Coordinator meeting state and federal guidelines. • Four-year college degree in the social services or related field is preferred • Relevant experience may be substituted 2. Supervisory experience preferred. Demonstrate rational, objective decision-making. 3. Excellent written and verbal communication skills including fluency in English and proficiency in Microsoft Office. 4. Frequently organizes multiple responsibilities at once, requiring time management, organizational and reporting skills, and proven ability to achieve assigned deadlines. 5. Demonstrate a strong commitment to collaboration with supervisor, team members, families, and external stakeholders. Requires ability to work with people of different abilities, ages, cultures, and ethnicities. 6. Available to work a flexible full-time schedule including some evenings and some weekends. Must be able to work at least 15 hours per week of direct care. 7. Requires a valid driver's license, personal auto and driving record that meets NER’s insurance requirements. Must receive a MN DHS Background study clearance and fingerprinting.

8. Requires frequent participation in repetitive activities including working several hours at a time with a keyboard and monitor and laptop computer.

May require lifting up to 40 pounds (such as lifting a wheelchair into a van), pushing, or pulling an individual in a wheelchair or while assisting with cares. Household chores and physical cares may include twisting/turning, kneeling/squatting, and assisting with pivot transfers.

10. Program may require operating specialized medical or adaptive equipment, including lifting equipment.

Must be prepared to respond to hazardous situations, including infectious disease or aggression.

This job description assigns essential functions.

It does not restrict the tasks an individual in this position might be asked to perform or all qualifications that may be required now or in the future.
Hammer Residences is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, sex, religion, national origin, disability, protected veteran status, or any other basis protected by law.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $21.20
  • Max Hiring Rate $21.20
Location on Google Maps
  • North St Paul, MN 55109, USA