Academic Success Coach

The Goodwill Excel Center Public Charter School: 1201 Campus, 1201 Maryland Ave, SW, Washington, District Of Columbia, United States of America Req #5569
Tuesday, September 6, 2022
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TITLE: Academic Success Coach

DIVISION: Goodwill Excel Center


REPORTS TO: Lead Academic Success Coach

POSITION SUMMARY:Academic Success Coaches are integral staff members in the Goodwill Excel Center (GEC). Their primary role is to promote continued student engagement in GEC and to serve as a student advocate. Each coach is responsible for a caseload of approximately 65-80 students. To support student learning and productivity, coaches build relationships with students and provide resources to remove barriers from their educational progress. Effective coaches understand how to triage their caseloads by managing their core responsibilities while also being responsive to student crises as they arise. An effective Academic Success Coach understands how to create intervention plans and promote student academic success through collaboration, communication, and innovative solutions that are student focused. Also, the Academic Success Coach has a strong organizational mindset that allows for urgent follow-up and case notes. Additionally, this position will support the school’s motto: “Relationships, Relevance, and Rigor”. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.

Essential Duties and Responsibilities:

1.Building relationships with students and balances student accountability with helping students to identify and resolve barriers to student academic success.

2.Communicates with the Lead Academic Success coach to provide updates and action plans in alignment with student support plans.

3.Establishes relationships with students on a caseload of approximately 65-80 students (this number fluctuates each term) and supports high retention, attendance, productivity, and completion rates.

4.Attends all team and professional development meetings prepared with information and support strategies for each student on his/her caseload.

5.Manages and monitors student information (grades, attendance, progress notes) to ensure academic progress.

6.Tracks and monitors student attendance against GEC and DC attendance policies. Creates attendance plans in alignment with the GEC attendance policy.

7.Develops students’ class schedules in alignment with the Lead Academic Success Coach’s timeline.

8.Collaborates with instructors and other school personnel to monitor student progress and to identify pathways to success.

9.Gathers background information on the student’s social history by conducting observations, making home visits when necessary, conducting interviews, and reviewing student records.

10.Participates in eligibility committee meetings and contributes to the development of the Individualized Education Plan (IEP).

11.Identifies outside resources to support students who need additional support outside of GEC.

12.Serves as a resource to teachers and staff regarding social work services and the academic/social needs of students.

13.Conferences with and provides information, support, and advising to students on their graduation timeline and academic journey.

14.Identifies innovative solutions to support student’s academic progress.

15.Organizes and conducts specialized programs and student support activities for students on their caseload.

16.Conducts specialized individual and group advising and coaching sessions to address specific emotional and social needs of students.

17.Serves as a liaison between the student, home, school, counseling facilities and community resources (social services, court services, and family service agencies).

18.Acts as a member of the school crisis team to provide intervention with students as necessary.

19.Other duties as assigned.

Supervisory Responsibility:


Required Qualifications:

1.Bachelor’s Degree

2.2 years of experience in experience in facilitating and/or offering educational programming, family counseling, rehabilitation counseling, student counseling/personnel services, mental health and human services, individual/development and/or community services.

3.Must possess ability to collect, interpret, and synthesize information about a student’s social history, community environment, family dynamics, economic differences, and significant crises that influence academic and behavioral functioning.

4.Must have demonstrated ability to work cooperatively as an interdisciplinary team member and devise an appropriate service plan for referred students and their families.

5.Must possess the ability to synthesize and interpret student academic data and student barriers to identify solutions and an intervention plan.

6.Must possess the ability to establish and maintain effective working relationships with community agencies, students, families, team members, and others.

7.Demonstrates excellent planning, organizational, and communication skills. Has strong time management skills.

8.Outstanding administrative skills.

9.Has strong knowledge of computer programs to perform documentation tasks: Google Applications (specifically Gmail), Excel, Word and Internet Explorer.

Preferred Qualifications

1.Master’s degree in education, social work, psychology, or a human service-related discipline.

2.Three or more years experience in facilitating and/or offering educational programming, family counseling, rehabilitation counseling, student counseling/personnel services, mental health and human services, individual/family development, and community services.

3.Experience working with high school aged students or young adults in a non-traditional setting and/or an adult education setting strongly preferred.

4.Experience working in a high school with students needing extra supports to maintain graduation timelines.

5.Knowledge of local DC community resources to support the academic success of adult learners experiencing barriers to education.

Physical Demands


Lifting up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and files. Walking and standing are required only occasionally.

Work Environment


General office environment infrequently exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.)

We are proud to be an EEO/AA employer minority/female/disability/vet. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Please note this position is subject to close within five days of the original posting date.

Other details

  • Pay Type Salary
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  • The Goodwill Excel Center Public Charter School: 1201 Campus, 1201 Maryland Ave, SW, Washington, District Of Columbia, United States of America