Systems Administrator

1. Installation, configuration, administration and maintenance of virtual and physical servers on premise and in the azure cloud
2. With minimal guidance, research solutions and actively partner with business groups to proactively move work efforts to completion
3. Detect, diagnose and resolve or escalate system issues arising within the system architecture including server hardware, applicable Operating system and including but not limited to commercial off the shelf and vendor applications in use with the designated system architecture
4. Detect, diagnose and resolve or escalate system issues arising within the Sterling Managed File Transfer system
5. Suggest, design, configure and support scripting opportunities to streamline activity where possible
6. Monitor and report system security, performance and events utilizing system monitoring tools
7. Apply patches and updates to infrastructure components during maintenance releases as required
8. Maintain and support a High Availability environment through virtualization and redundancy, following best practices according to the systems in the environment
9. Prepare, deliver and maintain documentation relevant to systems utilized at Golden 1
10. Respond to and resolve Tier 3 support requests via a ticketing system
11. Follow and refine ITSM processes to ensure continuous improvement of customer response in a timely manner
12. Participate in the "on-call" rotation
13. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position through compliance training
14. Perform other duties as assigned

1. Effective oral and written communication skills required to interpret, resolve, and document networking problems.
2. Must possess sufficient manual dexterity to skillfully operate applicable computer hardware, a variety of hand tools and standard office equipment.

1. INTERNAL: All levels of staff and management
2. EXTERNAL: Vendors

1. EDUCATION: Bachelor’s degree in Computer Science, Management Information Systems or comparable discipline or equivalent work experience.
2. EXPERIENCE:
• Three and five years’ experience as a System Administrator in an enterprise domain environment
• Working experience with AD group policies in on premise and AD Azure
• Working experience with Windows Server the oldest yet supported operating systems to the most current and beta versions including on premise and azure cloud
• Working experience with Windows Server Update Services (WSUS)
• Working experience with IBM Managed File Transfer system
• Working experience with vSphere system administration and support including VMotion, HA, DRS, vCenter Host Profiles, resource pools, and P2V migrations
• Working experience with Citrix and XenApp Desktops including persistent and non-persistent environments
• Working experience with Powershell or other scripting languages

1. Prolonged sitting throughout the workday to accomplish tasks
2. Availability for emergency and on call duty 24 hours a day, 7 days a week, as needed
3. Occasional travel may be required
4. Lift and carry communications equipment and computer hardware weighing up to fifty pounds.
5. Corrected vision in the normal range required to configure, test, and troubleshoot network server hardware and data
6. Hearing within normal range
7. Must possess sufficient manual dexterity to skillfully operate applicable computer hardware, a variety of hand tools and standard office equipment
8. May work additional work hours to accomplish tasks

1. Possession of a valid California Driver’s License is required
2. Current Microsoft Certified Solutions Associate (MCSA) desired
3. Azure Foundation and Associate Certifications desired
4. VMware Certified Associate (VCA) desired
5. Red Hat Certified Administrator (RHCSA) desired
6. Citrix or XenApp foundation desired

REV. 8/14/2023