Client Success Manager

Pinal County, AZ, USA ● Tucson, AZ, USA Req #25465
Wednesday, September 21, 2022
Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer-Prize winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes USA TODAY, local media organizations in 46 states in the U.S., and Newsquest, a wholly owned subsidiary operating in the United Kingdom with more than 120 local news media brands. Gannett also owns the digital marketing services companies ReachLocal, Inc., UpCurve, Inc., and WordStream, Inc., which are marketed under the LOCALiQ brand, and runs the largest media-owned events business in the U.S., USA TODAY NETWORK Ventures.

To connect with us, visit www.gannett.com

The role at Tucson Media Partners requires a highly personable, intelligent individual with the ability to lead digitally focused sales efforts while maintaining an energetic, strategic, and entrepreneurial spirit.

As a Client Solutions Manager, you will work with clients in the Southern Arizona region.  You will have the opportunity to work from home as well as occasionally from one of our two market locations.  


As a Tucson Media Partners Client Solutions Manager, you’ll partner with clients to provide a broad set of solutions to include:

 

  • Build Their Presence: Website, SEO, Local Listings, Reputation & Social Media, and Print.
  • Drive Awareness & Leads: Search Engine Marketing, Social, Display, Video, and Mobile Advertising
  • Grow Audience and Connect: Brand Content Solutions, Social Media Marketing
  • Manage Leads and Customers: Lead Alert, Engagement, Tracking Tools and Data Mining Expertise
  • Know What Works: Reporting, Mobile Tools, Insight Solutions

 

We are dedicated to helping our clients grow based on their unique needs. When they win, we win!   

  • Be equipped with the region’s best marketing services and solutions, empowering you to deliver unparalleled results to your customers
  • Develop partnerships with large local businesses and assist them in reaching their goals through integrated marketing plans and comprehensive media solutions
  • Help businesses maximize their online presence with a custom approach to digital marketing
  • Network and be actively participating in local business events with local Chambers of Commerce 

What you need to do to be successful in this role:


  • Pursue, close new business and revenue streams
  • Retain, manage, and grow clients in the ever-changing digital landscape
  • Work within a team to manage the client relationship and retain and build account revenue
  • You will identify and understand market potential, develop, and execute sales strategies across multiple platforms, including digital, mobile, targeted niche publications and the core newspaper
  • Articulate and present our suite of products to business decision makers
  • Communicate with customers proactively via phone, email and in person
  • Conduct face-to-face customer meetings, presentations, proposals, and demonstrations
  • Manage a specified sales pipeline and develop a strategy for long-term sustained success
  • Conduct client check-ins, upsell/cross-sell accounts, and address client market share concerns
  • Utilize CRM (Salesforce) effectively and efficiently recording sales activity

 

Requirements:

 

  • Experience in a high acquisition, consultative, B2B sales role
  • Aptitude or acumen for Digital Marketing
  • Bachelor’s degree preferred, or equivalent practical experience
  • Passionate solution-seeker
  • Competitive nature and a winning team spirit
  • Problem solver who thrives on challenges and can simplify the complex
  • Excellent communication and presentation skills
  • Willingness to continuously learn, try new things, and adapt to change
  • Proficient in MS Office Suite including Excel, Word, Power Point and Outlook
  • This role requires a valid driver license, reliable transportation, and the minimum liability insurance required by law

 

Here's what we have to offer:

 

We offer a competitive salary and career growth opportunities. We also offer you a comprehensive benefits package which includes medical, dental, vision, life insurance, short-term disability, long-term disability, Paid Time Off, Company Paid Holidays, employee discount program and domestic partner benefits. Company 401K.


About us:

The Arizona Daily Star in Tucson, Arizona is the only local newspaper covering local breaking news. It has a tradition of serving the residents of Southern Arizona for over a century. As the home of the University of Arizona, Tucson also is rich in cultural diversity and a commitment to educational excellence.

#LI-SM1
gan.sales 

 

Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.’s Recruitment Department at Recruit@gannett.com.

Other details

  • Job Family Client Solutions
  • Job Function Marketing Solutions
  • Pay Type Hourly
Location on Google Maps
  • Pinal County, AZ, USA
  • Tucson, AZ, USA