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Food & Nutrition - Food Service Worker

Harlem, New York, NY 10027, USA Req #181
Wednesday, August 24, 2022
The Fortune Society, Inc. (Fortune) has been working for over 54 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly-incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities. Fortune has a highly specialized skill set to serve this population, with over 54 years of experience serving formerly incarcerated individuals in New York City and over 20 years of experience managing supportive housing. 

Title: Food Service Worker

Unit: Food & Nutrition

Reports to: Manager for Food & Nutrition Services

Status: Full-Time; Regular; Non-Exempt

Location: Long Island City

Days/Hours: Monday – Thursday, 9:30 am-5:30pm, Friday 8 am – 3 pm

Position Summary:

This individual will be responsible for serving food at the main office in Long Island City (Queens), NY. Their duties will include adhering to NYCDOMH food handing standards, portioning and serving food, maintaining cleanliness and setup of front of the house area, assisting with cold prep and production as needed. The Food Service Worker will also assist with special events and any other food service needs as directed.  Travel to Harlem kitchen location may be required, depending on the needs of the business.


Core Competencies:


Mission, Culture and Fit: Shares our mission and cultural values, and will be an effective member of the team in furthering both. Candidate thrives in The Fortune Society’s culture and represents this culture internally and externally.   The candidate is passionate about and committed to supporting successful re-entry from prison and alternatives to incarceration. The candidate is resourceful and humble, and demonstrates an ability to effectively operate in a resource constrained environment.


Communication/Social Skills:  Candidate will address and be responsive to the concerns of others; manage their verbal, nonverbal, written and visual language; be an effective listener, observer, and empathetic; intervene in crisis when necessary through conflict resolution; transfer and translate information in our database system and maintain level of communication between peers and supervisor when appropriate.


Cross Cultural Skills:  Candidate will demonstrates an understanding of and respect for the importance of cultural competence with our clients and staff; be receptive to different groups and cultures and engage them effectively; possess an awareness of the impact on marginalize groups.


Professionalism/Work Ethics:  Candidate will demonstrate personal accountability, effective work habits, i.e. punctuality, working productively with others, time and workload management.  Candidate will also demonstrate integrity and ethical behavior, acts responsibly with the interests of the larger community in mind and is able to learn from their mistakes.


Essential Duties and Responsibilities:

  • Portioning and serving food
  • Maintaining cleanliness of food line
  • Monitoring food holding temperature
  • Replenishing food as needed
  • Adhering to NYCDOMH Food Codes



  • High school diploma or GED
  • NYC Food Handlers Certification required
  • Food Service experience a plus, but not necessary
  • Strong oral communication skills required;
  • Ability to work as part of a team;
  • Ability to follow and carry out directions
  • Knowledge of, and sensitivity to, social issues faced by formerly incarcerated men and women; and
  • We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.  Relevant personal experience is a plus.


Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, be able to lift at least 50lbs and stand for long periods of time as needed. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

All new hires are required to be fully vaccinated against COVID-19 with a Centers for Disease Control (CDC) or World Health Organization (WHO) authorized vaccine (or approved for an exemption as a reasonable accommodation due to a qualified disability or sincerely held religious belief or other legal basis). Applicants should not provide medical or genetic information in their applications.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, citizenship status, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $40,000.00
  • Max Hiring Rate $45,000.00
Location on Google Maps
  • Harlem, New York, NY 10027, USA