Fortune Logo

HUMAN RESOURCES - Senior Director, Human Resources

Long Island City, 2976 Northern Blvd, Long Island City, New York, United States of America Req #169
Monday, August 1, 2022
The Fortune Society, Inc. (Fortune) has been working for over 54 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly-incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities. Fortune has a highly specialized skill set to serve this population, with over 54 years of experience serving formerly incarcerated individuals in New York City and over 20 years of experience managing supportive housing. 

Title:                            Senior Director, Human Resources
Unit:                            Human Resources
Reports to:                  Chief Human Resources Officer
Status:                         Full Time; Regular; Exempt
Location:                    Long Island City


The Fortune Society is one of the nation’s preeminent reentry service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities. Fortune’s mission is to support successful re-entry from prison and promote alternatives to incarceration, thus strengthening the fabric of our communities. We do this by believing in the power of individuals to change, building lives through service programs shaped by the needs and experience of our clients, and changing minds to promote the creation of a fair, humane and truly rehabilitative correctional system by educating the public about the current system and by proposing needed changes in that system.  Fortune’s wrap-around services include Alternatives to Incarceration, Court Advocacy, Housing, Education, Employment Services, Substance Abuse treatment Services, Mental Health Treatment Services, Health and Transitional Services, Drop In Center, Family Services, Counseling Services, Recreation and Food and Lifetime aftercare.


Position Summary:

Under the supervision of the CHRO, the Senior Director of Human Resources will provide operational leadership and guidance to the Human Resources team to develop and retain a strong, vibrant, and passionate staff to best serve our staff and mission.  The Senior Director of Human Resources will oversee a team of seven to provide a comprehensive range of services including administration of employee relations issues, staff development and training, and management of a range of human resources functions such as benefits, recruitment; performance management; and salary administration.  The Senior Director of Human Resources will play a leadership role on the Senior Director and Executive Team and in the agency in developing and maintaining a stable, skilled, professional, dedicated staff.


Essential Duties and Responsibilities:

  • Conjointly develop HR policies and procedures to align with industry best practices and aligns with Fortune’s strategic plans, business needs and mission.
  • Ensure all HR policies are applied consistently and are communicated effectively.
  • Manage and oversee the HR team in the areas of staff training, recruiting, compensation administration, employee relations, benefits administration, employee communications, policy design, and regulatory compliance.
  • Ensure the management and maintenance of all essential records of employment, benefits and training, creating systems and using technological solutions to increase efficiency and minimize error.
  • Ensure that all mandatory reporting and record keeping is upheld.
  • Develop and implement employee accountability and address potential employee and organizational issues to ensure that employment practices reflect the values and culture of The Fortune Society.
  • Consult with managers at all levels to resolve employee performance or disciplinary actions in consultation with In-House Counsel.
  • Oversee all aspects of employee benefits in keeping with regulatory and legal requirements and research and recommend changes as appropriate.
  • Oversee and direct all recruitment activities and develop competency models for key positions to identify skills gaps and needed development.
  • Develop and implement retention strategies to increase staffing stability.
  • Proactively monitor compensation programs and policies to maintain market competitiveness and internal equity, including conducting regular benchmarking analyses.
  • Provide routine reporting on turnover and other key statistics related to the HR function.
  • Perform other human resources related duties as assigned.


Bachelor’s degree or equivalent of seven years of senior Human Resources management experience; S/PHR or SHRM-CP or SHRM-SCP a plus.

  • Demonstrated experience managing a high-performing team and working across a multi-site structure.
  • Deep knowledge of benefits, recruitment, payroll, and compensation.
  • Ability to work in a fast-paced environment.
  • Must possess solid knowledge of federal, state and local labor laws; ability to meet the expectation that s/he will stay abreast of legal changes affecting HR.
  • Demonstrated ability to analyze and compile complex data for planning and reporting purposes.
  • Manages seven HR staff; carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and engaging employees; addressing employee relations and resolving problems.
  • Practiced in performance management and employee relations.
  • Demonstrated ability to oversee recruitment of high-volume front-line jobs.
  • Superior skills in MS Office including Excel, Word, and PPT.
  • Experience with HRIS and ATS systems required; DayForce/Ceridian a plus.
  • Customer-focused with experience and ability to work with staff at a variety of levels and to coordinate multiple stakeholders and projects.
  • Excellent verbal and written communication skills.
  • Ability to multi-task with strong organizational and time management skills.
  • Good self-direction and ability to problem solve and work as a team; and
  • A sense of humor.


    The Fortune Society encourages individuals to apply who have successfully made the transition from incarceration and/or substance abuse into a stable, productive lifestyle in the community. 


    Travel Requirements:  Will require local travel to our program sites and citywide meetings where appropriate.


    Physical Demands:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

    All new hires are required to be fully vaccinated against COVID-19 with a Centers for Disease Control (CDC) or World Health Organization (WHO) authorized vaccine (or approved for an exemption as a reasonable accommodation due to a qualified disability or sincerely held religious belief or other legal basis). Applicants should not provide medical or genetic information in their applications.

    The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, citizenship status, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.

    Other details

    • Pay Type Salary
    • Min Hiring Rate $110,000.00
    • Max Hiring Rate $120,000.00
    Location on Google Maps
    • Long Island City, 2976 Northern Blvd, Long Island City, New York, United States of America