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ADMISSIONS - Entitlement Specialist

Long Island City, 2976 Northern Blvd, Long Island City, New York, United States of America Req #166
Tuesday, July 19, 2022
The Fortune Society, Inc. (Fortune) has been working for over 54 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly-incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities. Fortune has a highly specialized skill set to serve this population, with over 54 years of experience serving formerly incarcerated individuals in New York City and over 20 years of experience managing supportive housing. 

The Fortune Society

JOB DESCRIPTION

 

Title: Entitlement Specialist

 

Unit: Admissions

 

Reports to; Director/Supervisor

 

Status: Full- time; regular; exempt

 

Location: LlC

 

Days/Hours: 35 hours a week - days will vary depending on program needs

 

Position Summary:

 

The Entitlement's Coordinator primary responsibility will be working with direct staff to assist in the roll out of securing T-SNAP benefits for clients that are eligible to apply. The Entitlement Coordinator will work in tandem with Admissions unit to ensure that all new participants of The Fortune Society are screened and assessed for entitlements eligibility and assisting with the application process when eligible clients wish to apply.

 

Duties and Responsibilities:

• Responsible for making sure that all participants are screened for entitlement eligibility;

• Assist clients in applying for entitlements through the various ways to apply, including reminder calls with respect to re-certification;

• Conduct daily follow-up for outcomes;

• Assist clients in obtaining documentation such as birth certificates, social security card or any document required for application processes;

• Provide individual counseling to participants around benefits related issues; and or other issues that may arise;

• Submit weekly and monthly reports to supervisor;

• Ability to enter detailed information into The Fortune Society's database, including conducting intake of clients as needed ~

• Assist and coordinate with external providers that are affiliated with T -SNAP for presentations and outreach services to clients;

• Attend all trainings offered by Single Stop/ T-SNAP and Robin Hood;

• Participate in and support advocacy efforts at The Fortune Society including being knowledgeable of all wrap-around services provided by The Fortune Society;

• Escort clients to various offices throughout the 5 boroughs; and

• Perform additional duties as needed.

Qualifications:

• High School diploma required, some college preferred;

• Knowledge of entitlements in NYC with a focus on SNAP;

• Excellent writing and telephone skills;

• Excellent customer service skills;

• Excellent communication skills in various environments;

• Must be detailed oriented with excellent computer skills;

• Must be able to manage time effectively in a fast-pace environment;

• Strong commitment to working with the formerly incarcerated; and

• We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

 

Travel Requirements - LIC office, community, Correctional Facility, may have to travel to Harlem office.

 

Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

 

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.

 

All new hires are required to be fully vaccinated against COVID-19 with a Centers for Disease Control (CDC) or World Health Organization (WHO) authorized vaccine (or approved for an exemption as a reasonable accommodation due to a qualified disability or sincerely held religious belief or other legal basis). Applicants should not provide medical or genetic information in their applications.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, citizenship status, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.

Other details

  • Pay Type Hourly
Location on Google Maps
  • Long Island City, 2976 Northern Blvd, Long Island City, New York, United States of America