Golden Gate Casino - Public Area - Supervisor

8 Fremont Street Experience, Las Vegas, NV 89101, USA Req #101
Friday, March 17, 2023
Golden Gate Hotel & Casino

Job Title:          Supervisor

Department:     Public Area



Responsible for providing outstanding, friendly and informative guest service while inspecting and maintaining specified standards of cleanliness and safety throughout the public areas, as directed. Also attends to Guest needs and escorts Guests to requested areas as needed. Works to ensure maximum guest satisfaction at all times.



  • Responsible for practicing, supporting, and promoting the Company Service Standards at all times
  • Ability to communicate with a diverse and demanding clientele as well as across multiple operational departments
  • Answers Guest’s questions in a manner that reflects an understanding of the department and property in general
  • Monitors all public areas to ensure areas are meeting standards of cleanliness, service and safety
  • Training PAD Team Members on cleaning and maintenance tasks 
  • Schedule shifts and arrange for replacements in case of absences
  • Responds to customer complaints and accommodating special requests 
  • Required to escort Guests to desired location
  • Monitor and replenish cleaning products stock
  • Ensure compliance with safety and sanitation policies in all areas
  • Observe and report unusual or suspicious behavior



  • Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form
  • Have basic math skills and be computer literate
  • Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
  • Must have basic knowledge of Microsoft Office, Outlook and Internet
  • Must be able to work any day of the week and any shift to include weekends and holidays
  • Must be able to establish and maintain effective working relationship with Team Members and Guests
  • Must be at least 21 years of age



  • High school graduate or GED equivalent required
  • Must have one (1) year PAD experience



This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Other details

  • Pay Type Hourly
  • Hiring Rate $16.00
  • Required Education High School
Location on Google Maps
  • 8 Fremont Street Experience, Las Vegas, NV 89101, USA