the D - Player's Club - Card Lead Ambassador

301 E Fremont St, Las Vegas, NV 89101, USA Req #268
Friday, February 3, 2023
the D Casino & Hotel 

Job Title:          Lead Ambassador

Department:     Player's Club


Player's Club Lead Ambassador is responsible for signing up players for our Player Loyalty Club, Club One, educating guests on casino promotions and events, and creating a positive environment for our players by providing above and beyond customer service. Can also lead other representatives in all job-related activities.


  • Responsible for practicing, supporting and promoting the Company Service Standards at all times.
  • Ability to communicate with Guests in a professional manner.
  • Answers Guest questions in a manner that reflects an understanding of the department and property in general
  • Demonstrate organizational skills to function effectively while still maintaining attention to detail and meeting established deadlines.
  • Able to work independently and perform essential functions without direct supervision.
  • computer literate with proficiency in Outlook and Microsoft applications preferred
  • Must be enthusiastic, outgoing and friendly with the ability to handle a wide-range of situations including but not limited to angry or frustrated customers while maintaining a professional demeanor.


  • Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form
  • Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
  • Must have 1 to 6 months of related experience
  • Must be able to work any day of the week and any shift to include weekends and holidays
  • Must be able to establish and maintain effective working relationship with Team Members and Guests
  • Must be at least 21 years of age


  • High school diploma or GED
  • Ability to read and speak English


  • Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols
  • Ability to lift and move up to 50 pounds to be able to perform inspector and utility duties as needed
  • Work can be in an area which may be unusually hot, cold, noisy and may contain second hand smoke

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments)

Other details

  • Pay Type Hourly
  • Required Education High School
Location on Google Maps
  • 301 E Fremont St, Las Vegas, NV 89101, USA