Credit & Collections Manager - Norcross, GA

Alpharetta, GA, USA ● Atlanta, GA, USA ● Cartersville, GA, USA ● Decatur, GA 30030, USA ● Duluth, GA, USA ● Forest Park, GA, USA ● Jonesboro, GA, USA ● Kennesaw, GA, USA ● Marietta, GA, USA ● Norcross, GA, USA ● Peachtree City, GA, USA ● Peachtree Corners, GA, USA ● Powder Springs, GA, USA ● Roswell, GA, USA ● Smyrna, GA, USA Req #2515
Tuesday, November 22, 2022
Credit & Collections Manager 

We are looking for a motivated, driven credit and collections professional to join our Corporate Finance team to drive our collections process. The ideal candidate would be someone who is a proven performer in improving cash flow.

What will you be doing?
The Credit and Collections Manager is responsible for coordinating departmental collection activities, working closely with team members and management to monitor and ensure compliance per collection laws and collection policies.  The credit and collections team works closely with the Accounts Receivable and Contract Administration teams which make up the full Order to Cash Team.

This person must be able to initiate, maintain and grow solid relationships with sales to assess existing processes and procedures for improvement opportunities.

The job responsibilities of the Credit & Collections Manager include the following: 
  • Manage and lead a national team of credit and collections specialists
  • Ensure the credit and collections team adheres to established PCI compliancy
  • Establish regular cadence meetings with the Business Unit leaders to report client aging
  • Manage and prepare dashboards to monitor key performance indicators 
  • Review and approve all client credit applications
  • Execute Credit Risk assessments
  • Review requests for client credit increases
  • Respond to inquiries from clients and research/resolve outstanding credit issues 
  • Assist in developing new credit policies and procedures
  • Process approvals for client refunds as required 
  • Perform analytical review and reporting within credit and collections
  • Prepare monthly accounts and client aging reports for Diversified Executive Leadership 
  • Support ERP and technology upgrade projects related to credit and collections as required 
  • Other responsibilities as defined by the Director, Order to Cash

What do we require from you?
  • Bachelor's Degree in Accounting, Finance, or related field
  • Minimum of 5 years of prior supervisory or management experience  
  • Prior Collections and A/R experience, including knowledge of regulations and compliance requirements
  • Overall understanding of accounting practices and General Ledger
  • Experience and understanding of client submitted financial reports a plus
  • Excellent communications skills, both verbal and written 
  • Ability to communicate with all levels within the organization and clients
  • Ability to maintain accuracy in a very detailed work environment, highly detail oriented 
  • Proficient in PC skills, accounting software, Internet-based programs, MS Office Suite, especially Excel experience with credit rating tools such as D&B, Credit.Net, etc.
  • Familiarity with SmartSheet a plus
To learn more about becoming part of the Diversified team, visit us at http://diversifiedus.com/about/careers/ or email us at careers@diversifiedus.com.  

Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions.   Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at 800.811.2771.

Other details

  • Pay Type Salary
Location on Google Maps
  • Alpharetta, GA, USA
  • Atlanta, GA, USA
  • Cartersville, GA, USA
  • Decatur, GA 30030, USA
  • Duluth, GA, USA
  • Forest Park, GA, USA
  • Jonesboro, GA, USA
  • Kennesaw, GA, USA
  • Marietta, GA, USA
  • Norcross, GA, USA
  • Peachtree City, GA, USA
  • Peachtree Corners, GA, USA
  • Powder Springs, GA, USA
  • Roswell, GA, USA
  • Smyrna, GA, USA