Cynosure Banner

Sr. Director of Total Rewards and HR Technology

Westford, MA 01886, USA ● Virtual Req #883
Wednesday, November 2, 2022

Cynosure is well positioned competitively to lead and transform the medical aesthetics industry.  We are guided by our belief that this is a purpose-driven business, which improves patient’s lives and improves practitioner’s livelihoods.

  • We are passionate about driving a healthy and growing medical aesthetics industry with leading-edge marketing which inspires consumers to engage in medical aesthetics.
  • We are the leader in science-based technology which elevates the standard of care for consumers.
  • We are relentlessly focused on being the undisputed innovation leader, addressing the growing demand for consumer treatments across all demographics.
  • We are committed to building and strengthening our unmatched global footprint, with direct employees on five continents and in 15 countries and growing, and distributor partners serving over 130 countries.
  • We put our people first and believe personal development drives business development.
  • We love our customers and strive give them the leading-edge technology, service, marketing support and clinical education to improve their patient’s outcomes and to improve their livelihoods.

At Cynosure, we look for people who make an impact and encourage everyone to lead, create, and add value. In turn, we invest in our team to grow people’s careers and build upon our high-performance and culture-oriented organization. We work together as one team, winning together.

As we grow our global team, there is no better time to join us. As a market leader in medical aesthetics, Cynosure has over 25 years developing, manufacturing, and marketing products for dermatologists, plastic surgeons, medical spas, and healthcare practitioners. With the aesthetic industry’s most comprehensive product portfolio, our offerings span several categories including skin revitalization, body contouring, hair removal, and women’s health.  

Our mission is to set Cynosure customers up for success shaping future leaders of the aesthetics industry and helping everyone who uses our technologies discover their version of beautiful.

Learn more about us by following our LinkedIn and Instagram sites and please visit us at

Job Summary

The Senior Director of Total Rewards is data obsessed, has the highest attention to detail, is results-driven, collaborative and communicates to influence.

This individual has a global perspective, is a thought leader with the abilities to strategically advise key stakeholders and articulate the thought process behind recommendations in support of achieving strategic organizational goals aligned with Cynosure's culture and values.  He/She also thrives working hands-on in core operations and the end-to-end delivery of Global HR Total Rewards programs.  

This person is responsible for developing and administering consistent rewards and operations frameworks in HR in line with business needs, culture, and values including relevant programs to address domestic and international total rewards, payroll, and HR technology (Analytics, HRIS, HR Operations).   Set up, refine, own and administer a best in class, global compensation and benefits framework for Cynosure. Be able to “tell the People story” through data, analytics and reporting cadence. Ensure through all programs that employees are treated according to our values across the globe, while ensuring in-market competitiveness in line with Cynosure’s remuneration philosophy.  
Own end-to-end- delivery from strategy, design, implementation, to training, communication, and administration (inhouse or through 3rd parties) on all HR Total Rewards programs.  

This position is part of the HR Leadership Team at Cynosure reporting to the Chief Human Resources Officer, works closely with the Executive Leadership team and external vendor partners, while leading the Global HR Operations and Total Rewards teams.

Essential Duties and Responsibilities

The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.


  • Own Cynosure’s remuneration philosophy that will guide all programs and their implementation
  • Set up cadence of regular reviews of competitiveness in all markets to inform development of compensation key programs. Identify trends, make recommendations, and ensure legal compliance.
  • Partner with CHRO to prepare quarterly analysis/documents/presentations needed for the HR portion of Board Reviews with CD&R.
  • Advise on possible technical implementation solutions (HRIS) for the future
  • Develop, implement, and guide global total reward program, policies, and procedures
  • Develop and maintain HR Analytics model, methodology and benchmarking program
  • Lead the HRIS roadmap to optimize HR technology
  • Develop methodology to analyze and evaluate key/critical talent total compensation
  • Maintain and enhance the multi-year benefit strategy


  • Act as an internal consultant on compensation and benefit to HR business partners
  • Create and maintain organizational tools for managers and employees including compensation ranges, decision making tools, models and analysis tools
  • Oversee compensation planning activities providing guidance, tools and oversight of the process. Reviews results for best practices, accuracy, and thoroughness
  • Oversee administration of benefit programs (inhouse and 3rd parties)
  • Maintain compliance with all benefits legislation, implementing new processes and procedures.
  • Devise education and communication tools to ensure leaders and managers are informed and equipped to use any program/tool effectively
  • Create ad hoc reports and data analysis
  • Recommend and oversee HRIS configuration and participate in module testing
  • Generate, review and/or approve total reward invoices
  • Lead the benefits open enrollment process including timeline, communication, and vendor alignment
  • Administer the 401(k) plan
  • Conduct the annual 401(k) audit with external auditor and submit 5500
  • Lead the quarterly Compensation Committee meetings
  • Approve new hire offers to ensure that they meet legal, company and regulatory requirements
  • Conduct semi-annual pay equity analysis
  • Lead annual compensation planning program including Country merit pools, salary ranges, and bonus payouts
  • Administer the global equity program
  • Facilitate meeting cadence will all benefit providers
  • Oversee the global payroll processes
  • Oversee North American day-to-day payroll and tax processing
  • Audit and approve bi-weekly and monthly payrolls
  • Develop, maintain, and present on Total Reward HR metric reporting including global benefit costs, headcount, and compensation trends
  • Market price and classify new and/or revised positions into the compensation architecture
  • Collaborate with Finance partner to plan and manage HR budget
  • Distribute and post ERISA/IRS compliance notices
  • Maintain content on internal and external total reward sites
  • Oversee global benefit administration

People & Leadership

  • Drive improvements and change to our global Compensation practices.
  • Lead the Global HR Operations and Total Rewards teams
  • Collaborate effectively with key stakeholders in Legal, Finance and Human Resources to ensure benefit programs and processes are compliant, cost effective and operationally efficient.
  • Lead C&B learning journey and coach CLT members as appropriate
  • Role model and educate HR team on global C&B thinking and frameworks
  • Develop and manage effective working relationships with C&B program vendors and advisors to support effective governance and administration, including vendor payment and reconciliation processes.
  • Monitor and ensure both compliance with and documentation of compliance with Cynosure’s policies and procedures as outlined in various Company policies, including the Global Approval Authority Matrix and other mandatory policies.
  • Embody and live our company values



Bachelor’s degree required

Specific Area of Study: Certified Compensation Professional (CCP) preferred


10+ years relevant experience


  • Excellent communications and networking skills
  • Ability to build strong, trust-based relationships and be a true team player
  • Ability to think flexibly and act with agility
  • Ability to apply expertise and technology – specifically Excel, PowerPoint
  • Use technology to achieve organizational goals
  • Ability to motivate and empower team
  • Experience in designing and implementing global c&b programs
  • Experience in designing international sales remuneration plans and reward programs

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Sit; use hands to finger, handle or feel objects, tools, or controls.
  • Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
  • Lifting/pushing/pulling and carrying products weighing up to 45 pounds
  • Potential Exposure to moving mechanical parts, vibration and/or moderate noise levels.
  • Potential Exposure to hazardous chemicals or other materials.
  • Safety Shoes compliant with site specific policies/procedures must be worn in designated areas
  • Potential Exposure to blood.
  • Other (please specify)

Cynosure is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran

Other details

  • Job Family Human Resources
  • Job Function General Human Resources
  • Pay Type Salary
  • Employment Indicator Regular
  • Travel Required Yes
  • Required Education Bachelor’s Degree
Location on Google Maps
  • Westford, MA 01886, USA
  • Virtual