Revenue Cycle Support Representative (HYBRID)

University of Colorado Medicine (CU Medicine) is the region’s largest and most comprehensive multi-specialty physician group practice. The CU Medicine team delivers business operations, revenue cycle and administrative services to support the patients of over 3,500 University of Colorado School of Medicine physicians and advanced practice providers. These providers bring their unparalleled expertise at the forefront of medicine to deliver trusted, compassionate health care services at primary and specialty care clinics as well as facilities operated by affiliate hospitals of the University of Colorado.

Due to the hybrid nature of this role, we will only consider candidates who currently reside in Colorado or those with tentative plans to relocate to Colorado.

On-site Expectations:

• Initial Training: on-site 5 days per week
• Post-Training: on-site 4 days per week

The individual in this position will support the Accounts Receivable Resolution staff in their efforts to follow up and resolve outstanding patient invoices with various insurance carriers. Duties and responsibilities include but are not limited to the following:

• Assist with a variety of medical record related tasks
• Identify appropriate workflow, electronic medical records, and proper documentation
• Prepare and mail a wide variety of outbound department correspondence
• Scan and index outbound correspondence
• Follow standards to resolve claim edits, TES edits, and/or Claim Acknowledgement Response tasks
• Process corrected claims
• Attend monthly team meetings
• Submit Medicaid claims via web portal
• Locate and retrieve supporting documentation such as EOBs, medical records, charge forms and op-reports
• May be tasked with providing cross coverage with certain workflows
• Assist with other duties and special projects as assigned

Requires a high school diploma or equivalent and working knowledge and experience with Medicare, Medicaid and Managed Care policies and procedures. Must have strong PC skills including Outlook and Word; intermediate knowledge of Excel preferred. Good verbal and written communication skills are necessary as well as excellent organizational skills. 

TO APPLY FOR THIS POSITION, please visit our website at www.cumedicine.us  Reference job #.  All applications MUST be submitted via our website.

CU Medicine is dedicated to ensuring a safe and secure environment for our staff and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees prior to their employment. Additionally, drug and health screenings may be required for some positions.  We are an equal opportunity employer.

The listed pay range (or hiring rate) represents CU Medicine’s good faith and reasonable estimate of the range of possible compensation at the time of posting and is based on evaluation of competitive market data.

A variety of factors, including but not limited to, internal equity, experience, and education will be considered when determining the final offer.

CU Medicine provides generous leave, health plans and retirement contributions which take your total compensation beyond the number on your paycheck.  Find information about our benefits here

CU Medicine supports a Tobacco Free Workplace Environment which prohibits smoking and the use of tobacco products on CU Medicine property, Anschutz Medical Campus and adjacent business locations.

CU Medicine will post all jobs for a minimum of 7 days or until 250+ applicants have been received (whichever comes first)