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Business Systems Analyst

Boca Raton, FL, USA ● Virtual Req #3054
Monday, September 12, 2022
Cross Country Healthcare is looking for top talent to join our team!  Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging over 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.


The primary function of the Business Systems Analyst is to be responsible for all business aspects (i.e. functional, operation) of the requirements and analysis phase of projects as well as for ensuring that the final deliverable of a project meets all of the intended needs of the business. This individual will need to understand the SDLC models and what their specific activities are to manage an application project, deliver a solid set of requirements artifacts, to understand the project standards, to develop and implement solid test plans and test cases/scenarios to accurately test all aspects of the system and to maintain detailed and accurate documentation per all project standards.


•Review, analyze, and evaluate business systems and user needs.

•Review and secure approval for technical and functional documents and artifacts as deemed required for IT Governance and SDLC of the project and/or team.

•Document requirements, define scope (processes) and objectives for the enterprise’s business units.

•Perform walkthroughs of applications and/or system enhancements/processes to assure they meet the feature and functional goals of the project.

•Implement new solutions driven by changes in the business as well as troubleshoot and enhance existing information technology solutions.

•Collaborate with Team lead/Manager/Vendor to translate business requirements into optimized information technology solutions based on the practical needs of the end user.

•Develop and implement test plans/scenarios to ensure successful delivery of a project.

•Assist in system configuration to enable business processes.

•Provide project plans that include scope, timeframes, milestones and deliverables according to established business targets.

•Work with vendors on timeline & cost control.

•Effectively manage small project efforts, to include: scope/budget/resource management, time management (activities & task planning), communications, risk management, QA and testing, user training, ongoing maintenance and support.

•All other duties as assigned.

Must be able to perform the essential functions of the job, with or without reasonable accommodation.


•Thorough working knowledge of the SDLC models/methodologies, IT systems and their direct implementation to projects.

•Strong vendor management skills required.

•Strong business and systems analysis skills, test planning and testing skills, troubleshooting skills and experience with numerous environments and architectures.

•Ability to apply common, modeling techniques, including use case, user stories, activity and sequence diagrams.

•Facilitate and drive discovery sessions with business and IT stakeholders to elicit requirements and then translate such into specifications for technical projects

•Experience with requirements management & project management tools.

•Leadership and management skills in leading technical personnel through the delivery of software development projects.

•Demonstrated leadership and attention to detail skills through prior experience at the strategic and tactical/implementation levels.

•Assist in business Change Management activities

•Participate in Integration Testing, User Acceptance Testing (UAT) and Functionality Testing.

•Strong analytical and planning skills/experience with IT projects.

•Experience with system/application migration is preferred


•Bachelor's degree in Computer Science, Software Engineering, General Information Technology or a related field, AND

•Minimum 5 years of relevant experience in business analysis with software development projects, OR Relevant combination of education and experience.

•Knowledge of and hands-on experience with Web and integration technologies

•Exposure in vendor relationship management required.

•Preferred: Six Sigma (Green Belt/Black Belt) certifications is a plus

•Preferred: PMP/CBAP certification and formal training in negotiation/facilitation skills

•Preferred: Agile/Scrum master certification or understanding


Communication - Strong written and verbal communication skills.

Problem Solving - Strong analytical thinker and problem solver.

Teamwork - Supports the development of effective working relationships


•Travel may be required for project implementations.

•Interact in professional, calm, courteous manner with co-workers.

•Should able to work in a fast-paced, highly competitive environment in a changing industry while maintaining customer focus.

• Employees must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom

#IND_1 #CB

Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance,  401(k) plan, Tuition Assistance, and Pet Insurance.

Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability

Other details

  • Job Family CORP Information Systems
  • Job Function NMGR
  • Pay Type Salary
Location on Google Maps
  • Boca Raton, FL, USA
  • Virtual