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Recruitment (CCE Therapy) - Recruiter I

Virtual Req #2943
Tuesday, September 6, 2022
Cross Country Healthcare is looking for top talent to join our team!  Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging over 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.

Job Title:

Recruiter I

Job Code:

Reports to:

Recruitment Manager or Director




2000 Recruitment (CCE Therapy)

Revision Date:



The Recruiter I is and entry-level recruiting role responsible for building sound relationships with field staff, generating referrals and prospecting new candidates through independent recruiting strategies to increase revenue and profitability. The Recruiter I must meet company and client expectations for producing quality candidates for open job orders. They must provide excellent customer service while meeting the goals and needs of field personnel.


·Engaging and nurturing leads

·Assist Recruiters with position matching

·Manage social activity-posting and job boards

·Support with scheduling SPIN calls with qualified candidates

·Compliance and payroll follow-ups with field professionals

·Support with compliance tasks, dispo requests, payroll requests, and other types of field professional tasks or follow-ups

·Keep databases updated for aligned field professionals

·Preparation of candidate’s profiles for submission

·Interview support as needed

·Sourcing and mining of candidates

·Initiate renewals

·First line of field professional support

·Full coverage for Recruiters

·Assist Recruiters in growing their business

·Maintain positive relationships with field professionals

·Facilitate resolution to problems for field professionals on assignment; research, define and resolve problems with the aligned Recruiter

·Generate communication for field professionals, pre-employment, or documents packets

·Uncover field professionals’ needs, situations, and problems by asking questions in partnership with the aligned Recruiter


·Develop and plan prospecting strategies to pursue new avenues for recruiting candidates

·Maintain database integrity with accurate candidate contact information, qualifications, journal entries, and selling points to ensure all communication with candidate is documented

·Other duties as assigned by leadership

Must have the ability to perform the essential functions of the job with or without reasonable accommodation


No Direct Reports.


·1+ year of recruitment experience with a preference in educational recruiting. Post-secondary education experience okay.

·1+ year of experience in a high-volume customer service/sales/service industry position.

·Previous history of meeting and/or exceeding goals in a similar work setting.

·Knowledge of office systems and Microsoft Office products: Outlook, Excel, Word.


·High School diploma or equivalent required.

·Bachelor’s degree in business, education or other similar discipline preferred; or equivalent combination of education and sufficient experience to successfully perform the essential functions of the job.


  • Excellent interpersonal and communication skills.
  • Strong organizational skills.
  • Computer literate-specifically in Microsoft Suite of Products
  • Strong customer service mentality.
  • High energy level and team player


Problem solving- ability to identify the problem, resolve the immediate issue, as well as to define potential and viable solutions via root-cause analysis.

Teamwork- ability to work well within the immediate area as well as with other internal and external areas of support.

Communication –ability to articulate to various levels within the organization; including providing task updates, issue resolution, and all various communications.

Responsibility– accuracy of the information provided to internal and external customers and timeliness of tasks performed.

Motivation– Displays energy and enthusiasm in approaching the job. Commits to putting in additional effort. Maintains high level of productivity and self-direction.

Work Standards– sets and maintains high performance standards. Pays close attention to detail. Accuracy and completeness. Shows concern for all aspects of the job and follow-up on the output.

Reliability– Takes personal responsibility for job performance. Completes work in a timely and consistent manner. Sticks to commitments.


·Open work area in an office environment.

·Must be able to remain in a stationary position 80% of the work schedule

·Must be able to work a flexible schedule including weekend hours, as needed.

·Must have the ability to work in a fast-paced, rapidly changing environment, while maintaining a calm demeanor and positive attitude during stressful situations.

·Must be comfortable spending a large portion of the day making outbound phone calls.

·Employees must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom.

·Must be able to work in a cubicle setting.

REMOTE WORKER (if applicable):

·Must be able to successfully dedicate full attention to job duties during work hours

·Must have an office like environment to work in with minimal noise and disruption

·Must have reliable high-speed internet and the ability to connect equipment directly to a modem or router

·Must meet all standards and requirements of the Company’s Telecommuting Policy

Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance,  401(k) plan, Tuition Assistance, and Pet Insurance.

Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability

Other details

  • Job Family Recruitment
  • Job Function NMGR
  • Pay Type Salary