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Junior Recruiter

Boca Raton, FL, USA ● Virtual Req #68
Tuesday, August 23, 2022
Cross Country Healthcare is looking for top talent to join our team!  Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging over 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.
Through prospecting and persuasion, the Junior Recruiter (JREC) recruits and places healthcare professionals for travel nurse assignments throughout the US.  The successful JREC will maintain an active pool of healthcare professionals who can be matched to client facilities’ needs, ultimately impacting fill rate, revenue, and profitability. The next professional progression would be to transition to a Recruiter if the Junior Recruiters exhibits the ability to complete all the below tasks independently, without direction from the aligned Recruiter(s) and successfully covers the desk of aligned Recruiter(s).

Recruit viable candidates for travel nurse assignments from all sources through prospecting, generating referrals, and working leads in the aligned Recruiter(s) database.
Sell assignments to prospective travelers by probing for unspoken needs and using a consultative sales approach in the aligned Recruiter(s) database.
Meet or exceed key performance expectations: outbound calls, candidate submittals, and weeks booked.
Cultivate relationships and provide excellent customer service in order to build a loyal and active base of working healthcare professionals in the aligned Recruiter(s) database.
Maintain positive relationships with healthcare travelers in order to enhance patient care through supplemental staffing.
Communicate regularly with travelers regarding assignment-related details on behalf of the aligned Recruiter(s).  
Maintain and update candidate database files and required documents within the aligned Recruiter(s) database. 
Ensure traveler satisfaction on each assignment through planning and follow-through in partnership with the aligned Recruiter(s).
Build and sustain positive business relationships with clients and co-workers.
Maintain an open line of communication with the active nurse staff with appropriate follow-up. Uncover nurses' needs, situations, and problems by asking questions in partnership with the aligned Recruiter(s). 
Retain flexible schedules in order to service nurse staff requests and/or handle issues.
Other duties as assigned, with or without accommodation.
Re-qualify candidates through referencing; obtain references verbally or electronically, verify written references and performance evaluations.  Once references are obtained, verify candidate meets CCTC standards for placement.   When candidate’s
        references do not meet CCTCs standards, identify and facilitate next steps including eligibility status change.
Maintain and update candidates’ files including work history, skills checklist(s) and assignment evaluations in preparation for submission or renewal in partnership with the aligned Recruiter(s).
Manage the credentialing requirements for working clients.  Provide accurate, timely information to travelers regarding expiring credentials and certification utilizing expiring documents and licensure reports, assist with locating classes, labs to ensure
        compliance, notify Placement Consultant and Compliance of status and potential issues, facilitate 100% compliance for a required credentials document activities in IRIS (CCTC operating system) in partnership with the aligned Recruiter(s).
Facilitate resolution to problems for travelers on assignment; research, define and resolve problems with the aligned Recruiter(s).
Generate communication for travelers, pre-employment or documents packets.
In the event an aligned Recruiter is out of the office the Junior Recruiter will maintain the working travelers, making all decisions on behalf of the aligned Recruiter for the working assignments
Any other duties required by Management 

Minimum of 1 or more years of recruitment or customer service experience required.
0-6 months high volume recruiting experience, healthcare experience strongly preferred
Must possess excellent judgment to prioritize work, handle multiple projects at once, and meet objectives
Goal driven / Detail oriented
Extreme sense of urgency
Excellent customer service delivery
Strong presentation skills verbal and in person

Education: High School diploma or equivalent required.  Bachelor’s degree from an accredited college or university preferred.  

Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance,  401(k) plan, Tuition Assistance, Pet Insurance and Company Stock. 

Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability

#IND_01 #CB 

Other details

  • Job Family Recruitment
  • Job Function NMGR
  • Pay Type Salary
  • Required Education High School
Location on Google Maps
  • Boca Raton, FL, USA
  • Virtual