IT System Administrator

Brownstown Charter Twp, MI, USA Req #354
Wednesday, March 23, 2022
From Entry-Level to Executive, Find Your Next Career.

SUMMARY STATEMENT/POSITION OVERVIEW:
 

IT Systems Administrator performs the following: install, configure and support client and infrastructure systems with the goal of ensuring a stable, reliable and secure computing environment across the organization. This includes, but is not limited to, desktops, laptops, mobile devices, printers, telephones and servers.
 
 
 ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
 

· Assist users with tier 1 and tier 2 support questions

· Be able to resolve help desk calls and tickets in a proficient amount of time while demonstrating above average customer service skills

· Provide business role and authorization request information

· Efficiently communicate escalations to tier 2 and tier 3 support

· Perform password resets

· Assist in implementations for new business as well as change requests through user training, unit testing, as well as process document creation

· Assist Senior System Administrator with the following:

o Monitors all Servers, Disk, Memory, Processors, Bandwidth, Websites and responds to alerts (24x7).

o Manages and maintains VPN and ANX connections

o Oversee system backup activity

o Maintain active directory and security functions, including antivirus updates, software patch updates, etc

o Plan and implement IT solutions in accordance with corporate and departmental policies.
 
 

SPECIAL SKILLS, EXPERIENCE OR QUALIFICATIONS:
 

· Microsoft Office
· Microsoft Windows
· Windows Server
· TCP/IP networking suitable for basic troubleshooting and issue resolution
· Good organizational and analytical skills
· Exhibits a high level of initiative and integrity
· Bachelor’s Degree or Equivalent Experience In IT Related Field
· 3+ Years in providing IT user support
· Experience Installing IT Infrastructure and Category 6 Cable Runs
 
· Willingness to work off hours if needed 


Crown Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other details

  • Pay Type Hourly
  • Job Start Date Tuesday, March 29, 2022
Location on Google Maps
  • Brownstown Charter Twp, MI, USA