Graveyard and Swing Shift Housekeeping Supervisor

6131 Telegraph Rd, Commerce, CA 90040, USA Req #984
Saturday, October 15, 2022
Commerce Casino is the world’s largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as “Where the World Comes to Play.” Commerce Casino offers a comprehensive benefits package to include medical, dental, vision, life, flexible spending accounts, 401(k), vacation time, and much more!

*** Shift is Graveyard and Swing Shift, includes work on the weekends, Holidays ***


  1. Under the general direction of the Housekeeping Manager, supervises, trains, develops the housekeeping team with the goal of cleaning and maintaining the entire casino keeping in mind customer satisfaction and teamwork.

  2. Schedules and distributes work to Housekeepers, provides instructions in work methodologies, inspects completed jobs.

  3. Ensures
    that the daily cleaning schedules are followed by Housekeepers on shift.

  4. Sets performance standards and work goals for Housekeepers. Continually assesses the effectiveness of cleaning performed and adherence to time standards.

  5. Partners with the Housekeeping Manager to set department goals and strategies.

  6. Evaluates staff and initiates corrective/disciplinary action as necessary.

  7. Creates and administers employee performance evaluations.

  8. Adjusts
    schedule set by Housekeeping Manager to meet business needs.

  9. Provides training for all staff. Participates in demonstrations of correct operation and maintenance of cleaning equipment, supplies and cleaning systems.

  10. Meets regularly with department management to report progress on key activities and adjust priorities. Meets with staff to discuss pending jobs, scheduling and attendance.

  11. Collects and reviews time sheets, maintains attendance and performance records. Collects and distributes work orders to staff and audits completed work orders.

  12. Provides accurate and timely feedback to customers, co-workers and supervision regarding the status of work. Works effectively within a diverse environment.

  13. Demonstrates knowledge of all Housekeeping responsibilities.

  14. Assures that all cleaning tasks are performed in a safe and timely manner.

  15. Must understand and display the lead by example concept.

  16. Must be able to effectively communicate verbally and in writing.

  17. Orders supplies and keeps accurate inventory of supplies.

  18. Performs all other work related duties as assigned by the Housekeeping Manager.

Other details

  • Job Family Regular
  • Pay Type Hourly
Location on Google Maps
  • 6131 Telegraph Rd, Commerce, CA 90040, USA