Head of Supply Chain, Americas

Position: Head of Supply Chain, Americas

Our Blend:

Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf® has become one of the world’s largest specialty coffee and tea retailers.  Today we have global presence with Cafés around the world and offices in California, Singapore and Malaysia.  

As we grow our brand, we are committed to maintaining our values, heritage and passion for our products.  We have always had a creative and caring spirit. This energy embodied by our Team Members made us famous and beloved by our guests, first in Southern California and now around the world. We are a brand centered around passion. A passion for our premium products, our people and our customers. Passion is contagious, and we’ve got a serious case of it.  If you are just as passionate as we are, come join our Brew Crew!!

The position we are brewing:

The Coffee Bean & Tea Leaf® is seeking a Head of Supply Chain for our Americas business. The Head of Supply Chain, Americas, will be based out of Americas Support Center Office reporting to the Head of Finance and Supply Chain with a dotted line reporting relationship to the Global CSCO based in Singapore. This role will oversee the Americas Supply Chain Team and actively partner with our Sr. Director of Global Logistics who is based out of our Roasting & Distribution facility in Camarillo, CA.

What you will Measure and Blend:

• Manage purchasing for all Food, Beverage & Packaging that is not sourced through our global supply chain. E.g., all Food, Dairy etc.
• Work closely with Operations & Marketing teams for Sales, & Operations Planning for Core & Limited time offers.
• Be responsible for 12-month rolling forecasts & demand planning for all items across the Americas including Retail sales. Provide regular feedback to the business on how we are tracking as compared to the forecast.
• Oversee all local logistics and distribution needs and constantly evaluate the costs for each direct to store supply source to ensure optimized distribution network across the Americas.
• Be responsible for Budgetary compliance on COGS as well as Supply Chain & Logistics Cost Targets.
• Lead local sustainability processes and supply chain innovation and build a sustainable pipeline of suppliers to support expansion of CBTL company and franchise Cafes across the Americas.
• Be responsible for Quality Assurance within the Americas and ensure a robust auditing system is in place for all market vendors.
• Ensure Fill Rates and Out of Stock levels are monitored on a weekly basis to provide feedback to Global as well as Local teams (Supply Chain teams and Vendors).

Your Ingredients:

• Bachelor’s Degree preferred.
• 7+ years of Supply Chain experience in a multi-national company with a minimum or 3+ years of people management experience. Prior experience in F&B industry preferred.
• Candidate should demonstrate ability to influence decisions and drive action, as well as navigate ambiguity through logical thought process and clear framing of issues and recommendations across different mediums of communication.
• Functional skills required: analysis & problem solving, business planning & development, strategic cost management, and internal controls.
• Business skills required: external focus, change leadership, communication, and developing people and organizations.
• Proficient with Excel, Word, and PowerPoint; Microsoft Dynamics, preferred.
• English proficiency required.

Perks:

• Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability
• Discounts on our Coffee and Tea
• Pay Range: $150,000 - $170,000 annualized.
• Observed Holidays
• Vacation Pay
• Sick Pay

This role may be subject to the following working conditions:

• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
• The worker is subject to both environmental conditions. Activities occur inside and outside.
• The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
• The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf® expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.

The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf® so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.