Food & Beverage Supervisor - Salish Lodge & Spa

Food & Beverage Supervisor | Salish Lodge & Spa

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

Let’s start off with the most important part - what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Paid Time Off (Because Balance Matters)
• 401K Match (Free Money)
• Values Based Culture (#OMGLIFE)
• Benefits - Medical, Dental, Vision, Disability Coverage
• Company Contributed HSA/FSA Plan
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Third Party Perks (Movie Tickets, Attractions, Other)
• Company Sponsored Life Insurance Policies
• Employee Assistance Program
• Team Member Outings
• Diverse Work Group
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Ability to Climb the Ladder
• Online Learning Platform to Help You Grow!

The Brass Tacks

• Supervises personnel employed in the Food and Beverage Department. This includes scheduling, training, motivating employees daily
• Assist service team on the floor, take and serve orders if necessary and assist with wine service. (International Sommeliers guild Wine Fundamentals 1 or 2 preferred)
• Facilitates sales/customer service/operations interface daily
• Supervises division activities, overseeing daily operations of all F&B outlets
• Ensures profitability, efficient operations and adherence to established safety and quality standards daily
• Inventories supplies and beverages and maintains accurate inventory records monthly
• Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations as needed
• Administers state liquor laws as they pertain to operations daily
• Deals with guests’ challenges and communicates all issues with Director of Food and Beverage and Food and Beverage Managers
• Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests
• Represents organization as point of contact ensuring guests’ needs are met and expectations exceeded
• Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly

The Nitty Gritty

• 2+ years lead or supervisory experience and/or training in comparable food service operation
• The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations. Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public
• Computer knowledge including Word, Excel, Outlook, and POS system(s)
• Must be flexible and able to perform multiple tasks and work in stressful situations
• Necessary State Food Handler’s License and Liquor Serving Permit

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.