Sr. System Administrator

Eagle Integrated Services, LLC is seeking a Senior System Administrator to support the Software Engineering Center (SEC) Technical Services (Tech Services) Directorate Infrastructure Services Division (ISD) Support contract.

• Performs administration, maintenance and support tasks necessary to ensure effective and efficient information technology (IT) system performance and security
• Installs, configures, troubleshoots, and maintains server and systems configurations (hardware and software) to ensure their confidentiality, integrity, and availability
• Administers server-based systems, security devices, distributed applications, network storage, messaging, and performs systems monitoring
• Consults on network, application, and customer service issues to support computer systems’ security and sustainability
• Maintains a systems cyber security posture to include scanning and remediation of cyber vulnerabilities
• Performs risk analysis to identify threats, vulnerabilities and likelihood and impact of exploitation
• Performs user support and problem resolution.
• Understands, follows and promotes the values and principles in the Agile Manifesto
• Understands, follows and promotes continuous cyber security risk management

Qualifications

• Able to lead a team by identifying the work required and appropriately delegating tasks to team members.
• Able to oversee work performed by others and ensure quality by identifying and correcting errors.
• A Bachelor’s Degree, in Computer Science, Mathematics, or other Engineering or Technical discipline + 5 years of relevant experience all within the last 5 years.
• Five (5) additional years of applicable experience with appropriate certifications/relevant experience may be substituted for the degree. (Total 10 yrs experience)
• Secret Clearance
• Holds and maintains IAT Level II Commercial Baseline and Commercial Computing Environment Certifications as per DoD 8570.1M relevant to system administration duties
• Holds and maintains all DoD 8570.1M certifications required to obtain elevated access permissions.

Tasks

• Break/Fix support for the SE2 Infrastructure
• Support SE2 CSfC solution
• Continuous improvement and automation of Domain Services
• Collaboration within a cross-functional team for task execution
• Automate software updates and provide support of OS/applications upgrades, ensuring

that any manual repetitive tasks, such as application installation or upgrades, can be

streamlined through the use of scripts, such as PowerShell or Ansible.

• All scripts will be maintained in a SE2 repository.
• Definition of technical requirements based on existing capabilities.
• Participate in the continuous improvement of the customer-facing portal by offering

recommendations, enriching content, introducing new content, and suggesting

improvements to business process. Documentation of processes or how-tos for future

reference and service desk support

• Conduct an analysis and define future equipment needs, exploring the viability of an

engineered solution where applicable.

• Reporting and monitoring the health and performance of servers.
• Provide assistance for on-premises lab activities, encompassing hardware upgrade and
• maintenance support.
• Provide management, monitoring, and resolution of infrastructure project tickets with

automation focus

• Support systems sustained in the SE2 environment(s) (hybrid cloud, on-prem)

This is to include but not limited to:

• RBAC
• Resource analysts
• Maintenance
• Operating system upgrades
• Application upgrades
• Provision or deprovision
• Application or security compliance
• Assist in the migration of both pre-existing or new systems.
• Technical work necessary to sustain existing SE2 Environment using automated

technologies such as JIRA, Confluence, GitLab, Bitbucket, Nexus, Jenkins, Selenium,

• Fortify, SonarQube, CodeDX, MS Azure, Azure DevOps, Linux, Windows Server, Ansible,
• Terraform, Active Directory, and Amazon Web Services
• Continuous technical support for addressing problems with connections/migrations.
• Documentation of customer needs as functional and technical requirements.
• Definition of technical requirements based on user stories or functional requirements.
• Creation and maintenance of customer artifacts supporting lab agreements,
• interconnects, and maintenance support.
• Development and provision of reports directed by USG related to the work performed on

this Task Order

 Technologies include but not limited to:

• Webservices (IIS Apache, Apache Tomcat)
• Microsoft Windows Server Operating Systems (2019, 2022)
• Microsoft Windows 11
• Citrix Netscaler
• Virtual Desktop Infrastructure (VDI)
• Trellix
• Directory of Services: Active Directory, DNS, Site and Services
• Linux: RHEL, CentOS, Ubuntu
• Database but not limited to: SQL, Postgres, MongoDB
• VMWare
• Git
• SEIM: Graylog
• Real-time monitor not limited to: Zabbix
• Data Backup but not limited to: Veeam, Exagrid
• Storage but not limited to: Netapp, 3PAR, Nimble
• Single Sign On but not limited to: ADFS
• Certificate Authority
• Cloud Architecture (AWS & Azure)
• Cloud Engineering (Azure)
• Azure DevOps Server / Azure DevOps
• Terminal Servers
• SE2 Technologies
• GOTs/COTs products

 Document, review, and maintain infrastructure documentation to include but not limited to:

• Hardware Warranty Contracts
• Software Licenses/Contracts
• Physical Server Lists
• Virtual server lists
• Floor Drawings
• Rack diagrams
• Cable diagrams
• Power diagram
• Access Control list
• Servers/switch Passwords
• How to documentation
  
  

Lab support include but not limited to:

• Open and Close Lab
• Emergency events
• IDS Testing
• Provide support to RDIT Lab
• Development and provision of reports directed by USG regarding the work performed on this Task Order