User Experience (UX) Analyst

Vista Innovative Services, LLC is seeking a UX Analyst to add to our Enterprise Analytics and Systems Support Services (EASSS) team in support of Human Resources Command (HRC) Enterprise Modernization Directorate (EMoD).

Responsibilities Include:

• Analyzes current systems and application information and how they are used by consumers and recommends interface designs based on understanding of users' needs.
• Research system usability: interviews consumers to understand their needs; identifies usage patterns of users through surveys, log analysis, task analysis, and field observation; determines users' needs and presents findings to management, the product development team, and internal stakeholders.
• Documents suggestions and requirements for improving user experience for a product. Designs and develops new and improves existing products and applications that best meet consumers' expectations and desires.
• Presents system solutions, ideas, and recommendations to the product development team and internal stakeholders that align with user needs and serve organization requirements.
• Examines the project operations and recommends improvements to the way it interacts with or offers services to users or employees.
• Create an easy and intuitive experience, such as by minimizing the number of steps the user must take to complete a task or eliminating obstacles that interfere with usability.
• Measuring the quality of a user’s experience by examining metrics: Success rate, Time, Error rate, & Customer satisfaction.
• Planning and executing tests to assess the usability of a software product in development.
• Sharing data and providing actionable insights based on the data.

Qualifications:

• Bachelor’s degree in computer science, information Systems, UI design, or related field.
• 5 years of experience in UX related role(s).
• Secret Clearance
• Proven experience within analysis, research, and excellent communication skills.