Site Manager

GC&E is seeking an Installation Supervisor for a contract position in Atlanta for move, add, and change work in a Campus environment. Candidate must have previous experience.

Candidate will direct and supervise technicians, helpdesk wireless engineer, CAD technician and warehouse personnel.

Essential Job Functions/Responsibilities:

• Proactively address employee concerns in an effort to satisfy the employee and ensure compliance with stated policies.
• Manage the job completion rate & monitor all jobs closed out daily as timeframes permit.
• Coordinate installer’s schedules and ensure adequate staffing.
• Train Installers to perform the standard installation procedures and provide technical advice to the members of the team/department.
• Coach, counsel and evaluate field technician’s performance.
• Communicate all project issues and concerns to immediate supervisor in a timely and professional manner.
• Assign duties, responsibilities, and scope of authority to Lead Technicians.
• Assist in the recruitment and selection of technical services personnel.
• Ensure that employees are adhering to all safety requirements and regulations and lead or assist in weekly Safety Meetings.
• Identify, monitor, and address problem areas and customer service/quality control issues and complaints.
• Perform Quality Control Inspections

• Resolve escalated customer issues quickly and in a manner that satisfies the customer and educate employees associated with the issue to resolve such issues without escalation
• Track and document all Contract expenses
• Managing material purchasing for the contract
• Developing and maintaining written procedures as required
• Preparing weekly reports detailing activity

Candidate Requirements:

• Overall responsibility for supervising Technicians, inventory control, dispatchers, vehicle maintenance and hiring of technicians 
• Overall responsibility for quality control of installations and service.
• Responsible for Project Manager assignments, Installation and Service Technician scheduling 
• Develop and maintain an educational environment where the knowledge and performance of the group is constantly advancing.
• Work towards maximizing utilization of time and processes
• Work directly with customer to coordinate projects and schedules and solve problems that arise during contract and task order execution. 
• Computer Skills: Microsoft Office (Word, Excel, PowerPoint), AutoCAD.
• Effective oral and written communication skills.
• High level of interpersonal skills to work effectively with others.
• Analytical ability to solve complex problems.
• Ability to interpret blueprints and drawings.
• Understanding of building, infrastructure, and utility functions Computer Skills: Microsoft Office (Word, Excel, PowerPoint), AutoCAD.
• Effective oral and written communication skills.
• High level of interpersonal skills to work effectively with others.
• Analytical ability to solve complex problems.
• Ability to interpret blueprints and drawings.
• Understanding of building, infrastructure, and utility functions.

We are proud to be an EEO employer. We maintain a drug-free workplace and pre-employment drug testing and background checks are required.

The information above has been designed to indicate the general nature and level of work performed by employees with the classification. It is not designed to contain or be interpreted as a comprehensive inventory of duties, responsibilities, and qualifications required of employees assigned to this position.  Duties, responsibilities, and activities may change at any time with or without notice.