Security Guard

Summary:

Duties include patrolling and observing the activities of persons in and around the medical clinics. Work involves assessing problem situations and exercising tact and judgment in bringing about their resolution. Work also involves ensuring that buildings are properly locked and that no unauthorized personnel are in restricted areas.

Compensation:

$19.56 - $22.00 per hour

Essential Duties and Responsibilities:

Administrative Functions:

1. Visually patrols buildings, building grounds, and parking lots to observe unusual behavior and to prevent bodily harm, theft, and vandalism.
2. Prevents unauthorized access to restricted areas.
3. Open buildings for authorized entries.
4. Escorts personnel from building after hours or when needed.
5. Answers routine inquiries and directs patients, clients, visitors to appropriate areas
6. Investigates safety issues observed or reported, including problems of temperature, lighting, open windows, trip hazards, hardware malfunction and facility security.
7. Identifies building maintenance needs not requiring prompt attention and submits work orders to correct them.
8. Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
9. Assists police, fire department and any other law enforcing agency as appropriate.
10. Prepares a report of daily activities
11. Other duties as assigned.
    
    

Strategic:

1. Achieves Borrego Health’s vision, goals and objectives for department that are in alignment with organizational strategic plan.
2. Communicates vision, goals and objectives within own departments and with other departments, including regular department updates regarding current activities.
3. Maintains awareness of job responsibilities, challenges, barriers and needs within reporting line.
4. Contributes to department progress and maintains accountability, recommending, and participating in department and/or personnel evaluation and improvement efforts as necessary.
5. Effectively collaborates with other departments to work toward shared goals and common vision
6. Maintains awareness of how department fits into the bigger organizational picture
7. Maintains knowledge of regulatory and oversight requirements and ensures compliance

Program:

1. Maintains awareness of organizational hierarchy, systems, and processes, and participates in process improvement initiatives, as necessary.
2. Representative of Borrego Health internally and externally 
3. Presents and pursues opportunities for further organizational development and growth
4. Acknowledges role in productivity and quality improvement
5. Ensures adherence of department policies and procedures, and adheres to appropriate organization-wide implementation processes

Service:

1. Actively supports, promotes, and works to fulfill the Mission, Vision and core values of Borrego Health.
2. Embodies Borrego Health’s core values- Accountability, Compassion, Integrity, Respect, Commitment, Loyalty and Excellence.
3. Provides excellent internal and external customer service.
4. Demonstrates Borrego Health’s Standards of Customer Service Behavior:  Compassion, Attitude, Communication, Appearance, Sense of Ownership, and Teamwork.
5. Participates in on-going customer service trainings.
6. In every action, seeks to promote Borrego Health as a top service organization.
7. Contributes to the success of the organization by participating in quality improvement activities.
8. Complies with all Borrego Health policies and procedures and proactively participates in the implementation of new initiatives

Safety:

1. Ensures compliance with policies and procedures related to safe work practices.
2. Uses all appropriate equipment and/or tools to ensure workplace safety. 
3. Immediately reports unsafe working conditions. 

            Privacy/Compliance:   

1. Maintains privacy and security of all patient, employee, and volunteer information and access to such information. Such information is accessed on a need to know basis for business purposes only. 
2. Complies with all regulations regarding corporate integrity and security obligations. Reports unethical, fraudulent, or unlawful behavior or activity.
3. Upholds strict ethical standards

Qualifications:

Minimum Qualifications:

1. 1. Diploma from an approved High School or GED Equivalent.
   2. Valid California Driver’s License and acceptable driving record.
   3. Hold a current California Bureau of Security and Investigative Services (BSIS) Guard Card.
   4. Complete 8-hours of annual BSIS approved Security Training.
   5. Minimum of one-year experience as a security guard.
   6. All staff that is presently working within a clinic is required to have a Current and Valid CPR and First Aide certification on file with the Human Resources Department. This is for clinical and administrative staff. This new license requirement is mandatory for continued employment, CPR and First Aide certification must be obtained through the American Heart Association. Internet certificates do not comply and for this reason are not valid.