Case Manager - Congregate - MHSA YMCA- Chelsea

Boston, MA, USA ● Chelsea, MA 02150, USA Req #1634
Monday, January 30, 2023

Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary: The Congregate Case Manager provides onsite service coordination and activities to tenants of a housing site that serves men and women over the age of 62. This is a non-exempt position.

Supervisory Responsibilities: None

Essential Functions of Position:

  • Serve as leader of the multi-disciplinary assessment team (MAT), facilitate screening applicants.
  • Assist residents with translation, or arrange for a translator, in order to facilitate daily activities such as making medical appointments, finance issues, housing, etc.
  • Recruit applicants for congregate housing through community education and outreach.
  • Develop and implement a supportive service plan for each tenant.
  • Coordinate the delivery of supportive services to tenants of congregate housing.
  • Support each tenant in making day-to-day adjustments to congregate housing.
  • Integrate the congregate housing project into the community.
  • Encourage the maintenance of self-reliance and foster the development of mutual support among tenants.
  • Develop and implement a plan to handle emergencies.
  • Participate in on-going evaluation of the congregate housing facility.
  • Develop and implement social activities and programs which promote individual healthand community living.
  • Work collaboratively with the property management company
  • Maintain HMIS database and assist the housing manager with the annual progress report


  • BA in Social Work or Human Services, or 3-5 years’ experience
  • must be able to assess support service needs of elders homeless services
  • experience coordinating and integrating community resources
  • staff supervisory experience is helpful
  • A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Personal Characteristics:

  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members.
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to be flexible, open and responsive to ongoing industry changes.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $24.00
Location on Google Maps
  • Boston, MA, USA
  • Chelsea, MA 02150, USA