Case Manager - Congregate - MHSA YMCA- Chelsea

Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.
 

Job Summary: The Congregate Case Manager provides onsite service coordination and activities to tenants of a housing site that serves men and women over the age of 62. This is a non-exempt position.
 

Supervisory Responsibilities: None
 

Essential Functions of Position:

• Serve as leader of the multi-disciplinary assessment team (MAT), facilitate screening applicants.
• Assist residents with translation, or arrange for a translator, in order to facilitate daily activities such as making medical appointments, finance issues, housing, etc.
• Recruit applicants for congregate housing through community education and outreach.
• Develop and implement a supportive service plan for each tenant.
• Coordinate the delivery of supportive services to tenants of congregate housing.
• Support each tenant in making day-to-day adjustments to congregate housing.
• Integrate the congregate housing project into the community.
• Encourage the maintenance of self-reliance and foster the development of mutual support among tenants.
• Develop and implement a plan to handle emergencies.
• Participate in on-going evaluation of the congregate housing facility.
• Develop and implement social activities and programs which promote individual healthand community living.
• Work collaboratively with the property management company
• Maintain HMIS database and assist the housing manager with the annual progress report

Qualifications:

• BA in Social Work or Human Services, or 3-5 years’ experience
• must be able to assess support service needs of elders homeless services
• experience coordinating and integrating community resources
• staff supervisory experience is helpful
• A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

Personal Characteristics:

• Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
• Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members.
• Ability to function under pressure in a fast-paced human service environment.
• Ability to be flexible, open and responsive to ongoing industry changes.