TRC 1000x200

TRC - Employment & Comm Services Program Admin - Administrator - Program Admin

200 Dunham Ave, Jamestown, NY 14701, USA Req #4158
Monday, November 21, 2022
The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities.

The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll.

The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life.


RESPONSIBLE TO:Director/Designee FUNCTION: In conjunction with or under the guidance of the department Director/Designee, is responsible for providing programmatic oversight within The Resource Center (TRC) and/or Allied Industries, including implementation of Agency policy and procedure, enforcement of federal, state, and local regulations.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:Must possess excellent interpersonal and written/oral/presentation skills, including the demonstrated ability to effectively communicate with peers, subordinates, executive management, and external customers/vendors in order to achieve desired outcomes; Commitment to developing and maintaining positive relationships across multiple channels in order to effectively resolve conflicts in a mutually beneficial manner; Exceptional organizational/time management skills with a demonstrated ability to deal with ambiguity, along with ever-evolving needs and competing/multiple priorities, in order to remain responsive to the needs of a diverse workforce; Must be action and detail-oriented and possess the ability to work well under pressure; Comprehensive knowledge of assigned program practices and procedures, including federal, state, and local laws; Working knowledge of computerized systems and/or personal computer software; Ability and willingness to oversee and direct the work of others; Ability to follow through on detailed problems, resolving them in mutually acceptable solutions; Ability to interact effectively with staff and management of all levels, both within and outside of the organization; Reliability, adaptability and flexibility, including a willingness and ability to travel and work non-traditional hours as needed to carry out assigned duties; Must possess initiative and sound judgment and abide by principles of confidentiality (including HIPAA) in carrying out assigned responsibilities; Physical condition or reasonable accommodation(s) commensurate with demands of the job.

MINIMUM QUALIFICATIONS: Master’s Degree in business administration or related field plus two (2) years professional experience, including a minimum of one (1) year serving in a management/supervisory and/or administrative capacity; OR Bachelor’s Degree plus four (4) years professional experience, including a minimum of two (2) years serving in a management/supervisory and/or administrative capacity.


  • Conflict Management
  • Managing Diversity
  • Political Savvy

DUTIES SUPERVISORY: Responsible for the administrative supervision of assigned personnel administration staff, including but not limited to:

  1. Hiring, firing, discipline, performance evaluation, in-service education, training, development and support, and ensuring that there is an adequate number of staff to fulfill assigned responsibilities.
  2. Conducts staff meetings as needed or assigned.
  3. Ensure the competency and professionalism of assigned staff.
  4. Ensures that all services provided by the department adhere to federal and state laws and regulations governing personnel administration as well as, TRC policy and procedure.

OTHER DUTIES:Refer to Appendix

REQUIRED TOOLS:Refer to Appendix
Revision Date: 05/31/2019 Various


The Resource Center is an equal employment opportunity employer and will not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, citizenship status, military status, domestic violence status, predisposing genetic characteristics or genetic information, physical or mental disability, any other category protected by law, or any other non-job related characteristic. As needed, The Resource Center will provide reasonable accommodations for disabilities to employees and applicants whenever such accommodation would not create an undue hardship or a safety concern in the conduct of TRC’s operations.

Other details

  • Job Family TRC - Active - PFL/DBL Eligible
  • Pay Type Salary
This posting is inactive.
Location on Google Maps
  • 200 Dunham Ave, Jamestown, NY 14701, USA