TRC - Employment & Comm Services Program Admin - Administrator - Program Admin
ADMINISTRATOR - JOB DESCRIPTION
RESPONSIBLE TO:Director/Designee FUNCTION: In conjunction with or under the guidance of the department Director/Designee, is responsible for providing programmatic oversight within The Resource Center (TRC) and/or Allied Industries, including implementation of Agency policy and procedure, enforcement of federal, state, and local regulations.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:Must possess excellent interpersonal and written/oral/presentation skills, including the demonstrated ability to effectively communicate with peers, subordinates, executive management, and external customers/vendors in order to achieve desired outcomes; Commitment to developing and maintaining positive relationships across multiple channels in order to effectively resolve conflicts in a mutually beneficial manner; Exceptional organizational/time management skills with a demonstrated ability to deal with ambiguity, along with ever-evolving needs and competing/multiple priorities, in order to remain responsive to the needs of a diverse workforce; Must be action and detail-oriented and possess the ability to work well under pressure; Comprehensive knowledge of assigned program practices and procedures, including federal, state, and local laws; Working knowledge of computerized systems and/or personal computer software; Ability and willingness to oversee and direct the work of others; Ability to follow through on detailed problems, resolving them in mutually acceptable solutions; Ability to interact effectively with staff and management of all levels, both within and outside of the organization; Reliability, adaptability and flexibility, including a willingness and ability to travel and work non-traditional hours as needed to carry out assigned duties; Must possess initiative and sound judgment and abide by principles of confidentiality (including HIPAA) in carrying out assigned responsibilities; Physical condition or reasonable accommodation(s) commensurate with demands of the job.
MINIMUM QUALIFICATIONS: Master’s Degree in business administration or related field plus two (2) years professional experience, including a minimum of one (1) year serving in a management/supervisory and/or administrative capacity; OR Bachelor’s Degree plus four (4) years professional experience, including a minimum of two (2) years serving in a management/supervisory and/or administrative capacity.
IDENTIFIED KEY COMPETENCIES:
- Conflict Management
- Managing Diversity
- Political Savvy
DUTIES SUPERVISORY: Responsible for the administrative supervision of assigned personnel administration staff, including but not limited to:
- Hiring, firing, discipline, performance evaluation, in-service education, training, development and support, and ensuring that there is an adequate number of staff to fulfill assigned responsibilities.
- Conducts staff meetings as needed or assigned.
- Ensure the competency and professionalism of assigned staff.
- Ensures that all services provided by the department adhere to federal and state laws and regulations governing personnel administration as well as, TRC policy and procedure.
OTHER DUTIES:Refer to Appendix
REQUIRED TOOLS:Refer to Appendix
Revision Date: 05/31/2019 Various
THE RESOURCE CENTERGrade: 19, Exempt PTO/CAT: 4
- Job Family TRC - Active - PFL/DBL Eligible
- Pay Type Salary
- 200 Dunham Ave, Jamestown, NY 14701, USA