Customer Service Reps- Multi-Channel

Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, Florida, United States of America Req #13766
Friday, September 9, 2022
Alta Resources is Hiring!

Alta Resources is looking for Multi-Channel Customer Service Representatives, at our call center, to support a well known Global Retail company. Use your wisdom and knowledge to help customers with product questions and ensure customers have the best experience. 


Duties & Qualities

  • Use social media, chat, email and/or phone (voice) to address the needs of our client’s customers
  • Help facilitate, analyze & resolve customer issues
  • Provide product support, solutions & additional product information
  • Strong desire and passion to help and serve others
  • High level of confidence, enthusiasm and a positive attitude
  • Excellent verbal and written communication skills
  • Ability to build relationships with clients, customers and co-workers

Working at Alta Resources

  • Work with people & customers that are passionate about the same things you are
  • Expand your writing & communication skills
  • On-the-job paid training
  • Career advancement & education reimbursements
  • Product discounts, incentives and other freebies

Additional Job Information

  • Full- & part-time hours available, including afternoons.
  • Full benefits (full-time employees), include PTO, holiday pay, insurance, 401(k) and education assistance

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Other details

  • Pay Type Hourly
Location on Google Maps
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, Florida, United States of America