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  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13954
    Thursday, December 8, 2022
    SUMMARY   The Social Media Specialist will be responsible for ensuring overall company compliance is met for all social media activities across all programs.  This includes monitoring social media activities for appropriateness, as well as potential adverse events and product quality complaints.  This position requires a critical thinker who can multi-task through multiple applications while understanding brand strategies and helping the team to achieve brand objectives.  It requi ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13799
    Tuesday, December 6, 2022
    SUMMARY The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validat ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13956
    Wednesday, November 30, 2022
    SUMMARY The Reporting Analyst will be responsible for analyzing operational performance and providing insights to his/her respective department.  Internally this includes the creation of visualizations, publishing of required daily, weekly, and monthly reports and scorecards.  Externally this includes providing reports for daily, weekly and monthly reporting for clients, as requested by operational leaders.  Analysis will be presented in most appropriate format (i.e. Excel, Minitab, Powe ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13937
    Wednesday, November 30, 2022
    SUMMARY This sales position manages sales activities selling products to wholesalers, distributors, and retailers primarily over the phone, via fax, and electronically. The primary goal is to contact established accounts to increase market share of client products by explaining products features and benefits to customers. This will be accomplished through inbound and outbound calls to existing products.  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13941
    Wednesday, November 30, 2022
    This position is accountable for proactively managing deductions to meet metrics through integration with sales and finance partners. ESSENTIAL DUTIES ANDRESPONSIBILITIES include the following. Other duties may be assigned.·      Manages, identifies, analyzes and classifies customer deductions by matching and reviewing customer documents to deductions.·      Effectively manages accounts that require research, analysis and identification of account trends and reporting to prevent further deductio ... More
  • Belize City, Belize ● Req #13952
    Tuesday, November 29, 2022
    SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social medi ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #13947
    Monday, November 28, 2022
    EARN Up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Those members all ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #13947
    Monday, November 28, 2022
    EARN Up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Those members all ... More
  • Pasig, Metro Manila, Philippines ● Req #1249
    Friday, November 25, 2022
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13940
    Thursday, November 17, 2022
    Summary The Sr. Business Analyst will be responsible for sourcing data, creating and maintaining reports, and analyzing and forecasting operational performance.  Internally this includes the development and management of dashboards, the publishing of required daily, weekly, and monthly reports and scorecards, and the timely communication of important trends and suspicious outliers.  Externally this includes providing reports for daily, weekly and monthly reporting for clients, as requested ... More
  • Pasig, Metro Manila, Philippines ● Req #1249
    Wednesday, November 16, 2022
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #13926
    Tuesday, November 15, 2022
    This position will be responsible for ensuring optimal staffing efficiency, through the monitoring and management of agent schedule adherence in real-time. This position will work closely with program leaders & corporate workforce management staff to assess impact of daily absences , schedule compliance, changes in volumes etc. The function entails extensive experience in the call center environment with experience or the ability to learn the Aspect eWorkforce Management application; specificall ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #13927
    Tuesday, November 15, 2022
    This position will support the US Human Resources department specifically in the areas of compensation and benefits with additional support to other areas of US HR as needed. Under the direction of the Compensation and Benefits Supervisor & Manager or General Counsel & CCO, this individual will assist with compensation & benefit program administrative tasks, monthly reporting, invoice preparation, leaves of absence tracking and communication, and other tasks of the US Employee Relations team upo ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13918
    Tuesday, November 8, 2022
    The Systems Engineer's role is to design, engineer, develop, implement, launch, and maintain one or more systems and services from among, but not limited to servers, thin clients, network services, application systems, databases, storage systems, and data archiving systems in support of Alta Resources core technology infrastructure. The Systems Engineer ensures the stability and integrity of the core technology.  The Systems Engineer executes work activity in accordance with the overall strate ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #13907
    Thursday, November 3, 2022
    Summary   The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties. Essential Duties & Responsibility Other duties may be assigned.   Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13907
    Thursday, November 3, 2022
    Summary   The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties. Essential Duties & Responsibility Other duties may be assigned.   Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #13906
    Monday, October 31, 2022
    The Account Services Rep is responsible for building and fostering a relationship between client and their customers.  It is responsibility of this position to act as a key liaison between the account sales manager and/or customers and the many functional areas involved in the order life-cycle in a proactive fashion.  This role will assist in accepting and processing customer orders, and manages the orders to completion of shipment. This position must ensure that any and all problems relating to ... More
  • Pasig, Metro Manila, Philippines ● Req #3427
    Wednesday, October 26, 2022
    This position will assist with providing analysis for changes to operations to ensure maximizing company ROI while meeting industry metrics.  This includes pricing analysis for new and existing contracts as well as vendor contracts.  This position is expected to have business acumen to add qualitative information of external and internal factors to quantitative analysis.  This position will also assist in the preparation, analysis, and distribution of the financial statement package. Responsibil ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #13892
    Wednesday, October 26, 2022
    This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data an ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13905
    Tuesday, October 25, 2022
    Earn up to $19hr Alta Resources is looking for full- and part-time Sales Reps to sell client products to wholesalers, distributors and retailers. Through inbound and outbound calls to established accounts, as a Sale Rep you will manage sales activities of assigned client products. What You’ll Do As An Alta Resources Sales Rep: Handle inbound and outbound calls to facilitate client/customer needs Manage sales and customer service activities to assist with the total sale ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13904
    Tuesday, October 25, 2022
    Earn up to $19hrAlta Resources is hiring Bilingual Spanish Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our comp ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13903
    Tuesday, October 25, 2022
    Earn up to $19hr Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.   Each of our client teams are like a small community within our comp ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13902
    Tuesday, October 25, 2022
    Earn up to $19hr Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.   Each of our client teams are like a small community within our comp ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #13902
    Tuesday, October 25, 2022
    Earn up to $19hr Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.   Each of our client teams are like a small community within our comp ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #13899
    Friday, October 21, 2022
    Alta Resources is a global BPO, providing customer management solutions to some of the world’s most well-known & respected brands. At Alta, we help our client’s improve and better manage their customer’s experiences across every touch point. And leaders within our organization share our client’s passion, both to lead teams and serve others. We are adding an Operations Director, with call center & customer service experience, to our established  client.    The Operations Director will leverag ... More