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Policy & Property Consultant

6 Penn Center Blvd, Pittsburgh, PA 15205, USA Req #319
Monday, October 17, 2022

Aires (www.aires.com) has been providing best-in-class relocation management services for 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.

 

 

We Have…

  • An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
  • A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%
  • A financially stable organization with a history of 15%-20% organic annual growth
  • A high internal promotion rate and a full benefits package including a 401K match
  • Remote work opportunity for those with relocation industry experience
  • Hybrid work opportunity for those without relocation industry experience near our regional offices

 

An excellent career opportunity is currently available for a Policy & Property Consultant located at Aires Pittsburgh, PA office.  This exciting opportunity is in a high growth environment where you will utilize your significant experience in customer service to successfully interface with the client and relocating families to provide international relocation program administration and management, international real estate services and expense tracking and reporting services.

 

Position Responsibilities:

  • Assist in development, maintenance and implementation of corporate relocation programs and policies
  • Maintain “corporate presence” on the customer’s behalf (either on-site at corporate customer facilities or at Aires location), and administer corporate relocation policy, maintaining an awareness of ongoing relocation activity and becoming involved in problem-solving as requested or as is appropriate
  • Communicate corporate policy issues with relocating family according to the Policy & Property procedures and guidelines reference manual   
  • Communicate with relocating family to determine specific international real estate needs associated with their relocation
  • Contact appropriate international real estate service partners to meet the relocating family’s needs and request the appropriate market appraisals, marketing plans, and property management services
  • Administer Expense Tracking program as required by each individual account
  • Optimize service and profitability on Real Estate services by effective partner selection and timely set up of financial information

 

Required Qualifications:

  • High School Diploma
  • Minimum of 3 years relocation industry and/or real estate industry experience
  • Minimum of 3 years customer service experience

Additional Qualifications:

  • Excellent customer service and administrative skills
  • Computer literacy with MS Office products, and ability to grasp proprietary software
  • Demonstrated ability to manage multiple competing tasks
  • Ability to follow policies and procedures
  • Can-do attitude
  • Genuine desire to help others
  • Team oriented mindset, with a strong sense of care and urgency
  • Desire to embrace our core values:  Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.

 

EOE AA M/F/Vet/Disability

EOE AA M/F/Vet/Disability

Other details

  • Pay Type Salary
Location on Google Maps
  • 6 Penn Center Blvd, Pittsburgh, PA 15205, USA