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Operations Support Specialist

1602 Nuuanu Ave, Honolulu, HI 96817, USA Req #153
Tuesday, January 24, 2023
Our Operations is growing and we have new exciting career paths for individuals who enjoy working with people, are dedicated and a team player. 

salary commensurate with experience


Position Purpose     

To provide support for the Operations Department. To assist Field Consultants and Store Managers with daily duties and special projects.


Duties and Responsibilities

  • Assist the Operations Department in achieving their yearly goals.
  • Provide daily administrative support for various tasks.
  • Assist with special projects (e.g., new stores, store makeovers, planograms)
  • Observe, review, and analyze operational processes and procedures to identify inefficiencies and areas where improvements can be made.
  • Assist with the implementation and execution of new processes and procedures.
  • Identify ways to improve the customer experience.
  • Assist with all hiring stages from intake to onboarding.
  • Arrange in-store training with our Training Department.
  • Liaise with Store Managers to identify and help obtain needed resources.
  • Communicate advancement and relocation/transfer opportunities to current employees.
  • Submit weekly operational reports.
  • Additional operational related tasks which may be assigned by the Operations Manager.


Education and Experience

  • A high school diploma or GED certificate is required.
  • Experience in Operations or related field preferred. 

Other Requirements

  • Successful completion of the following 7-Eleven Hawaii programs is required:
    1. New Employee Training Program
    2. EEOC/hiring class
  • Operations Support must be able to work at any store location designated by the needs of the Company. 
  • Excellent communication skills.
  • A personal automobile is required for commuting to different store locations.
  • Occasional inter-island travelling will be required.
  • Abide by strict employee confidentiality guidelines.
  • Proficiency in Microsoft Office.
  • Aptitude for problem-solving, critical thinking and decision-making. 

Physical Requirements

  • The position requires constant standing, bending, and reaching with a moderate amount of manual dexterity. Frequent lifting of 1 to 5 pounds and occasional lifting of up to 20 pounds are required.
  • The ability to operate a computer and smart phone. 

Work Environment      

  • Frequent daily driving to various store locations – will require air travel to locations on neighboring islands.
7-Eleven Hawaii is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Other details

  • Pay Type Hourly
Location on Google Maps
  • 1602 Nuuanu Ave, Honolulu, HI 96817, USA