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Call Center Manager

Honolulu, HI, USA Req #79
Wednesday, January 18, 2023
Since 1992, ELITE Parking Services has been proudly serving Hawaii′s businesses, people, and hospitality industry with the state′s best valet and self-parking services. But what we do is more than simply parking cars. Our philosophy is to provide the most efficient and courteous valet services at affordable rates and ensure that every guest we serve feels special, secure, and respectfully cared for. We are located at luxury hotels, award winning fine dining restaurants, major health care facilities, financial institutions and at prestigious community events.
Since 1992, ELITE Parking Services has been proudly serving Hawaii′s businesses, people, and hospitality industry with the state′s best valet and self-parking services. But what we do is more than simply parking cars. Our philosophy is to provide the most efficient and courteous valet services at affordable rates and ensure that every guest we serve feels special, secure, and respectfully cared for.

Elite Parking is hiring a Call Center Manager. The position will ensure customer issues are resolved, work with dissatisfied customers to overcome complex issues, and brainstorm new processes to boost efficiency and productivity.

What you'll be doing (in part):
- analyze call center data and prepare reports as needed
- answer and analyze incoming calls to resolve issues quickly and efficiently

You are:
- experienced with at 2 years of experience along with supervisory experience
- able to multitask and stay organized, able to stay calm in stressful situations
- excellent with interpersonal, problem solving and leadership skills
- a team player with excellent time management skills
- well versed in Microsoft Office (Word, Excel, etc)
Elite Parking is an equal opportunity Employer.

Other details

  • Pay Type Salary
  • Required Education High School
  • Job Start Date Wednesday, January 18, 2023
Location on Google Maps
  • Honolulu, HI, USA