Meal Order Desk Associate

We are currently recruiting for a Meal Order Desk Associate who would love to join our enthusiastic DO & CO team and implement the best industry practices for our luxury airline catering operation. 

Who we are:  

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, DO&CO offers gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.  

Responsibilities:  

• Receiving orders from airline via different channels like web pages / emails / faxes. 
• Maintain correspondence with airline stations regarding flight schedules and meal orders. 
• Provide flight data and daily production quantity information to operational and production departments. 
•  Make production forecasts using data on passenger numbers and maintain and update information on airline passenger numbers in the company systems.
• Generate and distribute production and delivery plans.
• Enter meal order numbers into production sheets.
• Collecting Special meal orders for flights and sharing order information with purchase team.  
• Printing delivery notes for coordinators and billing team.
• Printing labels and equipment and food packers.
• Updating production numbers throughout the day for production teams.
• Attending department meetings with head chefs and production planning team to discuss and implement solutions.
• Comply with all food safety and hygiene regulations as stated in the food safety management system handbook and report problems with the food safety management system to their manager and the hygiene and food safety team. 

Qualifications:  

• Minimum of 1 years of year of work experience in an administrative field 
• Proficient computer skills (Particularly Microsoft Word, Excel, Outlook, etc.) 
• Capable of working independently as well as in a team environment.
• Excellent planning and coordination skills 
• Team leader qualities and outstanding communication skills 
• Dedication and attention to detail with regards to customer service.
• Solution seeker and effective decision maker.
• Hands-on approach, forward thinking, self-driven and dedicated individual.
• Flexibility (different shifts - night, weekends, holidays) 
• Analytical competence and attention to detail.
• Ability to complete assigned tasks within the given time to meet strict deadlines. 

What We Offer:    

• Estimated pay range: $22.00 - $23.00 hourly. 
• Free Breakfast, Lunch, and Dinner are served daily.
• A wonderful workplace to call home, events, and fun colleagues.
• A business where you can have a real impact, we’re not afraid of new ideas!  
• Genuine career development opportunities, both nationally and internationally.
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market. 

Diversity & Inclusion statement  

We want everyone to feel welcome, respected and we are committed to providing the best space, experience, and workplace for our teams - no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status and all the other fascinating characteristics that make us different and makes you. That’s what makes our team so special.