FS/QA Manager

We have a hugely exciting opportunity for a Food Safety & Quality Assurance Manager to join our DO&CO Family in New York.

Who we are:

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities:

• Ensures that the unit meets the company’s, industries and regulatory standards for food safety and product integrity at all times.
• Ensures compliance with food safety, cleanliness, and plant condition standards.
• Leads and directs audits, inspections, and consultations to ensure understanding and compliance with applicable standards.
• Ensures all applicable paperwork is accurate and up to date.
• Monitors all integrated programs to assure that quality and regulatory compliance standards are met for food, beverage, ingredients, merchandise, and supply items manufactured, distributed and sold by the company.
• Assesses suppliers to ensure the mentioned above is never jeopardized and work closely with department managers to ensure effective implementation of new products or new practices.
• Regularly completes supplier audits and ensures all SOPs are drafted accurately and being utilized.
• Oversees complaint investigations and ensures corrective action is being reported and followed up on.
• Guarantees that the unit meets the company’s, industries, and regulatory standards for sanitation.
• Ensures that the unit is up to standards for audits, pest control, external cleaning, and health department inspections.
• Works closely with the vendor(s) to order and maintain food grade chemicals within the facility and keeps appropriate par levels of these items.
• Ensures SDS are in place for all chemicals and all necessary PPE are in stock.
• Monitors hygiene training and development and provides coaching, direction, and leadership support to staff in the form of new hire orientation, retraining, annual retraining, etc.
• Partners with supervisors and HR to implement corrective action as needed when hygiene protocols are not followed.
• Oversee ongoing training for food safety, hygiene, and quality awareness.
• Investigate accidents, prepare, and maintain required reports.
• Provide new hire orientation outlining the company’s quality and hygiene standards.
• Promote a proactive food safety culture!
• Maintain, review and report quality performance.
• Deep knowledge in HACCP, ISO, SQF and food safety systems
• Food Safety Certification, state specific if applicable

Qualifications:

• Deep knowledge in HACCP, ISO, SQF and food safety systems
• Food Safety Certification, state specific if applicable
• HACCP Certified
• PCQI – (Preventative Control Qualified Individual)
• Proactive and self-organized
• Ability to manage through a substantial workload.
• Capable of working independently as well as in a team environment.
• Ability to complete assigned tasks within the given time in order to meet strict deadlines.
• Excellent communication skills
• Flexibility (different shifts - night, weekends, holidays)
• Minimum 3 to 5 years of Hygiene, Quality Assurance experience preferably in a food manufacturing site
• Bachelor´s Degree in any related subject desired.

What we offer:

• Estimated Salary Range: $80,000 to $95,000 annually.
• Full time employees are eligible for 401K and health benefits; Medical, Dental & Vision
• Free on-site cafeteria with hot and healthy meals
• A wonderful workplace to call home, events and fun colleagues.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

Diversity & Inclusion Statement

We want everyone to feel welcome, respected and we are committed to providing the best space, experience, and workplace for our teams - no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status and all the other fascinating characteristics that make us different and makes you. That’s what makes our team so special.

#NYCIND