Dispatcher

We are currently recruiting a Dispatcher who would love to join our enthusiastic DO & CO team and implement the best industry practices for our luxury airline catering operation in our New York Unit.

What we offer: 

• Estimated pay range: $22.00 - $25.00/hourly.
• Full-time employees are eligible for full healthcare benefits; Medical, Dental & Vision. 
• A wonderful workplace to call home, events, and fun colleagues.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally.
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

Responsibilities:

• Supervise, motivate, and assist a large team of drivers and driver helpers (including schedules and documentation)
• Comply with all applicable rules/regulations. Receive important incoming calls/information from airline clients and the airport and communicate it to respective departments. 
• Comply with all food safety and hygiene regulations as stated in the food safety management system handbook. 
• Report problems with the food safety management system to their manager and the hygiene and food safety team
• Ensure all vehicles are in working condition (i.e., compliance, fueling, maintenance). 
• Process all meal ordering information and reassure prompt and correct distribution to all involved departments. 
• Perform other duties and responsibilities as assigned by management. 
• Maintain safe workplace relaying general information to the public and other concerned parties regarding department policies, procedures, and applicable federal, state and local laws.
• Create and review reports as necessary.
• Update transportation databases.

In case you don’t know who we are 

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations. 

Qualifications:

• Capable of working independently as well as in a team environment.
• Ability to meet requirements necessary to obtain a PANYNJ ID (Port Authority NY/NJ) per TSA regulations and, more specifically, 49 CFR §1542.209). 
• Excellent planning and coordination skills.
• Team leader qualities and outstanding communication skills.
• Dedication and attention to detail with regards to customer service.
• Solution seeker and effective decision maker.
• Hands-on to make sure all flights are successfully dispatched on time.
• The ability to manage to quickly overcome any deficiencies in the transportation department.
• Flexibility (different shifts - night, weekends, holidays)
• Minimum 1 year of work experience in a similar role.
• Proficient computer skills (Particularly Microsoft Word, Excel, Outlook, etc.)

Diversity & Inclusion statement

We want everyone to feel welcome, respected and we are committed to providing the best space, experience, and workplace for our teams - no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status and all the other fascinating characteristics that make us different and makes you. That’s what makes our team so special.