Program Director (Jails and Justice Support Center)

Virtual Req #454
Tuesday, December 27, 2022
CNA fosters an inclusive culture that values diverse backgrounds and perspectives. Our flexible and engaging work environment encourages iterative and creative collaboration at every stage of the problem solving process. Our employees are committed to helping clients develop effective solutions to better manage their programs through scientific, data-driven approaches. We are looking for creative and innovative individuals to help carry out our mission.


This position is for a Program Director to lead the design, implementation, and ongoing provision of training and technical assistance (TTA) to the nation’s jails regarding constitutional jail policies and operations, through the Jails and Justice Support Center (JJSC). The primary responsibility of the Project Director is to ensure that the strategic vision and goals of the JJSC are collaboratively planned and executed with the client and partners. This position serves as the primary point of contact between CNA and the Department of Justice (DOJ), and oversees all aspects of the JJSC, including the design and launch of the JJSC, outreach to the field and subject matter experts, partner relations and engagement, agency assessments, development and delivery TTA deliverables and a website, quality control and assurance for all products and deliverables, recruitment and engagement of the JJSC stakeholder group, and evaluation and continuous improvement of Center. This position works closely with a Project Manager and Senior Advisor to determine resource requirements and monitor budgets; supervise and support the project team during the execution of all project tasks and coordinate the efforts of all team members and partners; provide guidance and operational direction to ensure the project is progressing on time and according to plans; and lead and participate in internal project meetings to review project scope, work plans, and next steps.


1. Work directly with the Bureau of Justice Assistance (BJA), the National Institute of Corrections (NIC), and the CNA Senior Advisor to develop and refine the JJSC goals and objectives, and project plan.

2. Engage with and coordinate the activities of the JJSC partners and sub-recipients.

3. Oversee the overall implementation and collaborative execution of the project plan, ensuring all timelines and deliverables are met in accordance with the goals of the project.

4. Lead and manage the overall development of the Center, its website, and its supporting resources, including managing the evaluation of resource delivery.  

5. Oversee the coordination of all necessary outreach to jails, stakeholders, advisors, and subject matter experts.

6. Supervise and support the project team during the execution of all project tasks and coordinate the efforts of all team members and partners.

7. Provide guidance and operational direction to ensure the project is progressing according to plan and to determine any additional resources needed to meet deadlines.

8. Review, revise, and approve all project deliverables, to include conducting quality reviews for all work products.

9. Lead and participate in internal project meetings to review project scope, work plans, and next steps.

10. Oversee the coordination of external project meetings including annual meetings with JJSC stakeholder group members.

11. Maintain regular communication with BJA and NIC, to include providing project updates and status reports.

12. Assist the Project Manager in monitoring all costs associated with the execution of the project and making budgetary adjustments as needed.

13. Oversee the development and execution of JJSC TTA evaluation methods and assessments.


1. Education: Master’s degree in criminal justice or a related field, or equivalent combination of education and work experience. Advanced degree preferred.

2. Experience:  Minimum 10 years of leadership experience in TTA or experience working in the criminal justice or a related field. Previous work experience in the field of jails or corrections management is preferred. Experience with supervising and leading a large team of staff and consultants.

3. Skills:  Extensive knowledge of policies, standards, and constitutional practices relevant to jail housing and classification, programming, treatment, and safety and security. Highly organized and detailed-oriented with strong project management experience. Ability to manage large project and complex coordination tasks, including building and sustaining effective outreach and partnerships. Experience maintaining strong communication with staff and clients at all levels of an organization.

4. Other: Ability to travel occasionally to client sites as necessary, to conduct site visits, or to make presentations about project progress. Ability to obtain and maintain a security clearance upon hire.

5. Remote/Hybrid Work Eligibility: This position is eligible for telecommuting or hybrid work arrangements at the discretion of the Supervisor. Employees may be required to work at CNA headquarters or other work locations resulting in changes to the scheduled telecommuting or hybrid work arrangements. 

Please include a cover letter as part of your application

to be considered for this position. A cover letter should introduce yourself, briefly summarize your professional background, explain why you are a good candidate and the reason for your personal interest in applying for this job.
***Voluntary (but highly desired) document***
Please include a personal statement as part of your application. A personal statement is a chance for us to get to know you. The statement is your opportunity to share your goals, interests, influences and show us that you will be a valuable asset to our organization. Please click here for personal statement guidelines – Click here

Personal statements will not be used as an elimination criteria for this position. They will only be used to enhance a candidate’s application 


CNA is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service and protected veterans, or other non-merit based factors. In addition to federal legal requirements, CNA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. These protections extend to all terms and conditions of employment, including recruiting and hiring practices, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training and career development programs. For more information about EEO protections, please view the EEO is the law posters here: "EEO is the Law" Poster""EEO Poster Supplement". The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster. To be considered for hire, all individuals applying for positions with CNA are subject to a background investigation. For positions requiring access to classified information, U.S. citizenship is required. Individuals will also be subject to an additional government background investigation, and continued employment eligibility is contingent upon the ability to obtain and maintain an active security clearance.

Other details

  • Job Family Program/Project Management
  • Job Function Career Path I - Research
  • Pay Type Salary
  • Employment Indicator (none)