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VMS Data Integrity Manager

Virtual Req #692
Thursday, November 17, 2022

The manager of the VMS Data Integrity team is responsible for designing and implementing our organization-wide approach to VMS order vetting, order entry, and subsequent job postings. This team will be responsible for regular auditing of VMS orders against our internal database for the lifecycle of the filled order, as well as regular auditing of VMS timecards for client approvals. The VMS Data Integrity Manager is responsible for building strong relationships with key HQ and field stakeholders with the purpose of leading their team to anticipate and respond to fluctuating business needs with an eye for automation and increased efficiency opportunities. The ideal candidate will have a strong aptitude for data analysis and regularly make data-based process improvement recommendations to EO, TO and GBS leaders.
 

Primary responsibilities include, but are not limited to:
 

VMS Data Integrity Management

  • Partner with stakeholders to create and implement an organization-wide approach to VMS order entry

  • Create a framework for the team that ensures timely and accurate order entry, order routing, and job postings across clients and timezones; regularly audit to ensure team success in these areas

  • Influence stakeholders to adopt streamlined processes that support nuanced client needs

  • Document all processes and expectations for the team, cross train team members to ensure seamless coverage as needed

  • Perform regular audits of the order life cycle to ensure appropriate updates are made to orders in Cloudwall, including but not limited to rate, discount, and tenure changes

  • Ensure VMS timecards are approved for timely payment, and escalate unapproved timecards

  • Lead the team to respond with agility and accuracy to other support requests as needed

  • Partner with other GBS teams to adopt automation wherever possible

  • Analyze data, highlight trends, and make recommendations for delivery improvements
     

General Management

  • Play an active role within the GBS leadership team in creating, embracing and influencing the GBS team and the VMS Data Integrity team to achieve strategic priorities

  • Interpret company-wide and GBS strategic initiatives with any eye toward VMS data integrity; present a plan for the team and execute

  • Improve efficiencies and implement process improvements in all areas of support

  • Create goals that are transparent, attainable and in alignment with strategic initiatives, communicating and documenting with each team member

  • Conduct weekly meetings with each member of the team to review goals, immediately and pragmatically address performance concerns, emerging issues and overall progress and accountability

  • Hold team meetings to ensure all members of the team are aligned and positioned to meet goals and contribute to company initiatives

  • Write detailed and specific performance reviews, including previous goal review and goal setting
     

Critical Competencies:

  • Technology savvy

  • Strong leadership and presentation skills

  • Dedication to outstanding customer service and positive first impressions

  • Quick to embrace change and thrive on challenge

  • Experienced in intermediate Excel and Google Sheet functions

  • Able to multitask and prioritize among competing tasks, manage time effectively and adhere to deadlines

  • Highly organized and collaborative while maintaining sharp attention to detail

  • Exceptional at communicating with both internal and external parties

  • Able to work independently and with minimal direction in a matrixed environment

  • Naturally curious and on the lookout for continuous improvements

  • Comfortable navigating multiple internal stakeholders with competing priorities

  • Self-motivated

  • Ability to take on complex problems, make effective and quick decisions

  • Acute attention to detail and strong interpersonal skills

  • Collaborative and growth mindset when working with internal teams

  • Process oriented and able to assess areas of improvement in current processes

  • Ability to set clear expectations with internal and external stakeholders

  • Strong written and verbal communication skill

Experience:

  • Must have staffing industry and/or operations experience

  • Minimum 3-5 years working in an operations or support environment with people management experience preferred

  • Strong track record of building collaborative, cross-department teams and relationships that achieve organizational goals

  • Strong preference for candidates with VMS and data analytics experience
     

Physical Requirements:

  • Prolonged periods of working on a computer for up to 8 hours per day

ABOUT AQUENT
 

We are the leading global work solutions company. Through a range of brands, we help guide businesses toward the talent, technology, and services they need to excel. From specialty recruiting and talent experience to creative strategy and project management, we’re making the future of work better for everyone. Our brands include Aquent Talent, Aquent Studios, Aquent RoboHead, Aquent Scout, Aquent Employer of Record, and Aquent Gymnasium. To learn more, visit aquent.com.

 

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Other details

  • Pay Type Salary
  • Min Hiring Rate $75,000.00
  • Max Hiring Rate $78,000.00